Survey: Cash-Strapped Consumers Are Cutting Household Costs to Keep Streaming
One in three report that they are trimming other costs to afford subscriptions to must-have streaming services like Netflix, according to Bango
CAMBRIDGE, U.K.—Faced with rising inflation and worries that the economy is weakening, consumers are prioritizing their spending on popular streaming services, with a third of U.S. streamers (34%) reporting that they have cut back on other household expenses specifically to keep paying for their streaming subscriptions.
The newly released “Streaming Squeeze” research report from Bango (AIM:BGO), examining how streaming fans are coping with rising costs also found that inflation continues to squeeze household budgets, with nearly two-thirds (63%) of Americans with streaming subscriptions reporting that they can’t afford all the services they want. In addition, more than half (55%) admit their streaming bills are higher than they’d like.
“Subscribers refuse to give up on streaming — they just keep spending,” Paul Larbey, CEO at Bango, said. “But they’re re-balancing that spend to protect the streamers they love the most. They'll cut back elsewhere, tolerate ads if the deal’s right, and move up or down tiers when new options land. But a key point is that for most people, Netflix is a non-negotiable” subscription they won’t cancel.
As a result, many now rotate, move up and down ad tiers, or bundle subscriptions, doing whatever it takes to stay subscribed and keep their favorite streaming services, the researchers reported.
While many consumers are moving to ad-supported tiers to help reduce costs, many have mixed feelings about the tradeoff between saving money and being bombarded by ads during their limited leisure time.
The majority of consumers (69%) say paid subscriptions should never show ads, yet 60% say they would accept even more ads on their streaming, in exchange for a bigger discount.
Despite this ambivalence, ad tiering is helping to expand the market in both directions: when cheaper ad-supported plans launch, 42% downgrade onto them and 39% upgrade to avoid them, the study found.
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Younger subscribers are even more likely to use tiers as a “safety valve”, the researchers reported. For example, half of Gen Z (47%) report starting a subscription when an ad-supported option became available, compared with only a quarter of Boomers.
The study also found that even as budgets tighten, consumers keep spending on at least one “Forever Subscription” they say they’ll never cancel. Netflix dominates that leaderboard (60%) in that category, followed by Prime Video (31%) and Hulu (24%).
Looking at different age brackets, Netflix also secures cross-generational appeal, which highlights its universal pull. In contrast, Prime skews older, with 45% of Boomers considering it as a Forever Subscription — more than any other generation. At the other end of the scale, Disney+ resonates with younger audiences (28% of Gen Z treat it as a Forever Subscription), Bango reported.
The study also highlighted the growing importance of bundles. More than two-thirds of subscribers (68%) have taken an indirect subscription - buying via a bundle or third-party channel. These bundled buyers report meaningful monthly savings, and typically hold more subscriptions overall — because when costs come down and admin gets simpler, subscribers keep more of what they love.
Among streaming subscribers who report savings, the average monthly saving is $16.32, with roughly half saying they save $15–$24 or more each month. Given these benefits, 22% of streaming subscribers have switched to a bundle deal in the past six months — where services are offered indirectly through a telecom or TV provider, included as a perk with other services, or bundled together via a platform like Amazon Prime. This momentum is even stronger among younger adults, with a third (32%) of Gen Z signing up for bundles in the same time period.
To find out more about today’s streaming and subscription habits, download Bango’s full Streaming Squeeze report here.
For more information, visit www.bango.com
George Winslow is the senior content producer for TV Tech. He has written about the television, media and technology industries for nearly 30 years for such publications as Broadcasting & Cable, Multichannel News and TV Tech. Over the years, he has edited a number of magazines, including Multichannel News International and World Screen, and moderated panels at such major industry events as NAB and MIP TV. He has published two books and dozens of encyclopedia articles on such subjects as the media, New York City history and economics.

