Study: Roku Most Used But Not Highest Rated Streaming Platform
In the wake of Fox’s acquisition, the survey found that consumers give higher marks to the user experience on some competing platforms
DALLAS—In the wake of the news that Fox plans to pay $22 billion to acquire Roku, a new survey from Horowitz Research highlights how important streaming platforms have become in the connected TV ecosystem and reaffirms Roku's position as the most commonly used streaming platform among U.S. consumers.
According to "Horowitz Research’s State of Media, Entertainment, and Tech: State of Subscription’s 2026" report, nearly four in ten U.S. streaming platform users choose Roku to stream content, outpacing top competitors Amazon Fire TV and Samsung’s Smart Hub interfaces, each of which are used by almost one in three streamers.
While Roku leads in penetration and usage, the study also shows that consumers rate competing platforms more favorably across key experience measures.
For example, Amazon Fire TV outranks Roku on ease of finding content within the platform as well as lagging time, the ability to cast to screens, and the ad experience. Samsung outperforms on Wi-Fi connectivity and reliability. Both these systems outrank Roku on start-up speed and smart home integration.
While Google TV and Apple TV have less penetration within streaming households, both platforms fare better on key attributes compared to Roku.
“Roku’s acquisition by Fox is a strategic move designed to deliver younger viewers to the aging Fox demographic,” noted Adriana Waterston, executive vice president of insights and strategy for Horowitz Research. “But as the market for smart TV’s continues to evolve, we anticipate that consumers will increasingly choose their smart TV interfaces scrupulously, much like they do with their mobile devices. To continue to dominate the market, Roku will need to look not just as driving penetration but finessing their interface to meet the demands of Gen Z and younger consumers who will expect a robust, highly personalized, and tech-forward user experience.”
The study also found that “Roku’s new Ad Manager, which will enable smaller businesses to leverage hyper-local TV ads, is exciting because it democratizes access to CTV advertising for local and emerging brands,” she added. “However, it runs the risk of over-saturating the Roku viewing experience with repetitive, lower quality ads which could further alienate the younger audience that already has low tolerance for advertising.”
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For more information about the "State of Media, Entertainment & Tech: Subscriptions 2026" report, visit: https://www.horowitzresearch.com/syndicated-research/state-of-media-subscriptions/.
George Winslow is the senior content producer for TV Tech. He has written about the television, media and technology industries for nearly 30 years for such publications as Broadcasting & Cable, Multichannel News and TV Tech. Over the years, he has edited a number of magazines, including Multichannel News International and World Screen, and moderated panels at such major industry events as NAB and MIP TV. He has published two books and dozens of encyclopedia articles on such subjects as the media, New York City history and economics.

