Churn
Latest about Churn

Churn: Nine in Ten Media Subs Thinking of Canceling
By George Winslow published
New PCH survey finds that consumer churn is a major threat to the TV, audio, sports, news and gaming ecosystem

The Secret Sauce for SVoD Success in 2023? Bundling and Discounts
By Tom Butts published
Ampere report analyzes current state of maturing market

Nearly Half of OTT Subs Hop Between Multiple Services Each Year
By George Winslow published
Those OTT subs moved to different services multiple times over a 12-month period according to a survey from Parks Associates

High Churn Rates Hurt SVOD Sub Growth in Q3 2022
By George Winslow published
Churn expanded dramatically in Q3, with more than 32M cancellations of the 10 SVOD services tracked by Antenna

Buffering, Poor Video Quality Undercut Streaming Subscriber Loyalty
By Phil Kurz published
New research from Bitmovin reveals nearly half of subscribers have walked away due to buffering

In a World of Shrinking Budgets, What’s the Magic Mix of FAST and SVOD?
By Mark Moeder published
Balancing ad and subscriber revenue is becoming increasingly vital as churn rises and content acquisition and creation costs keep booming

Streaming Subscribers Who Switch, Switch to Apple TV and Paramount+
By George Winslow published
Viewers changing streaming services are more likely to try these new platforms

Streaming Video Consumers Are Becoming More Cost Conscious
By George Winslow last updated
NPD survey found that cost is now the #2 reason for canceling, up from #4 in October 2021
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