Crispin Adds to 'Crispin 4 Life' No Annual Fee Plan - TvTechnology

Crispin Adds to 'Crispin 4 Life' No Annual Fee Plan

Crispin Corp., a leading worldwide provider of broadcast automation software, equipment, services and support, has added remote diagnostics to its support plan, " Crispin 4 Life ." Crispin first released the plan in March, which provides broadcast facilities with no fee, 24/7 support for seven years. The company sa

Author:: TVTechnology
Publish date:: Aug 10, 2006

Crispin Corp., a leading worldwide provider of broadcast automation software, equipment, services and support, has added remote diagnostics to its support plan, "Crispin 4 Life."

Crispin first released the plan in March, which provides broadcast facilities with no fee, 24/7 support for seven years.

The company said remote diagnostics further strengthens its support plan through rapid analysis of customer reported anomalies, efficient configuration changes and swift collection of device and application logs for troubleshooting purposes. Remote connectivity can reduce diagnostic time by as much as 75 percent.

Remote connectivity also features numerous non-diagnostic benefits including software updates and upgrades; as well as pre-commissioning, which can be conducted using the facility's equipment.

Crispin is based in Durham, N.C., with regional sales offices located throughout the United States.

Crispin Corporation, a leading worldwide provider of broadcast automation software, equipment, services and support, today unveiled Crispin 4 Life , a new no annual fee support plan. Under Crispin 4 Life , all current and future Crispin customers will be eligible for up to seven years of free technical support for

IP and Networking

Remote diagnostics gives rapid analysis of customer reported anomalies, efficient configuration changes and swift collection of device and application logs for troubleshooting purposes.

IP and Networking

The diagnostic and reporting application aids in service and support.

Crispin Corp. has entered into a partnership with Rhozet Corp. to provide media transcoding support for Crispin's automation products. Rhozet technology will be integrated into Crispin's System 2000 suite of broadcast automation application tools to allow an "any in, any out" media workflow. "By adding Rhozet tra

Crispin Corp. recently announced that it had set a record for sales for the first quarter of the company's 2007 fiscal year. During the quarter, Crispin attracted eight new customers and sold upgrades to 10 previous customers, including a major upgrade at QVC. The company also recently completed an archive standardi

All current and future Crispin customers are eligible for up to seven years of free technical support

Crispin Corp., a Durham, N.C.-based provider of broadcast automation software, equipment, services and support, has implemented a Broadcast Exchange Format interface between traffic and automation--based on the emerging SPMTE BXF protocol standard--at WGCU, a PBS affiliate in Fort Myers, Fla., co-located with Florida Gulf Coast University.

Broadcast automation provider Crispin has opened an office in Durham, N.C. that will serve as the company's new headquarters. The new facility will house customer support, engineering, sales, marketing and manufacturing and includes a new quality control lab and warehouse. The mailing address for the new digs is