Latest about J.D. Power
J.D. Power: Wireless Internet Signups Soar Over Last 6 Months
Company’s consumer satisfaction survey found T-Mobile ranked the highest nationally for wireless internet
Customer Satisfaction with vMVPDs Like YouTube TV Is Higher Than Cable
YouTube TV ranked the highest in customer satisfaction among video service providers according to J.D. Power
J.D. Power: Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers
Only 12% likely to end their subscription to vMVPDs like You Tube TV, which was the highest rated service, versus 21% for traditional pay TV operators
J.D. Power: Customer Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers
Only 12% of live streaming VMVPD’s plan to switch providers compared to 21% for cable and satellite; YouTube TV had the highest customer satisfaction
Dish Tops J.D. Power National Pay TV Consumer Satisfaction Rankings
Live TV streaming services like FuboTV received higher customer satisfaction scores than cable and satellite services in the J.D. Power survey
Verizon Gets #1 Customer Satisfaction Ranking for Internet Service in Eastern US
As the pandemic forced people to rely more heavily on internet services, the newest J.D. Power survey found that customer satisfaction with internet providers declined in 2020
J.D. Power Pay TV Customer Satisfaction Survey Ranks Dish Highest Nationally
The report also found that customers who have both streaming and pay TV services had higher satisfaction rates than those who only had pay TV
