ASHBURN, Va.—Tech service provider DXC Technology has announced that it has been awarded a multiyear contract to enhance and modernize IT systems for DirecTV.
As part of the contract, it will also provide IT outsourcing services to enhance program management and modernize DirecTV’s infrastructure so that the video provider can deliver new and innovative entertainment experiences to its customers, the companies said.
The agreement represents a major expansion of a customer relationship that has spanned more than 25 years.
The comprehensive, integrated technology effort will support back-office operations, enhance automation and security, retire legacy systems, and reduce costs. The resulting improvements will support the reliability of DirecTV's billing and customer relationship management systems and the consolidation of data centers with planned migration to the cloud, the companies reported.
"Our work with DXC Technology is helping us modernize and simplify our infrastructure to bring DirecTV innovative solutions while optimizing our costs and meeting aggressive timelines," said Jennifer Tillson, chief information officer, DirecTV.
DXC will also provide risk management solutions, testing, storage and backup services. As a result of the expanded relationship, DirecTV's infrastructure will be even more secure and reliable, driving customer retention and expansion opportunities, DXC said.
"DXC is proud to be expanding our long-term relationship with DirecTV and to be a vital partner in their digital transformation and modernization," said Vinod Bagal, president, Cloud and Infrastructure Services, DXC. "We are excited to collaborate with DirecTV, leveraging Cloud Right, DXC's industry-leading approach to infrastructure modernization to accelerate their transformation and get more business value from their IT investments."
George Winslow is the senior content producer for TV Tech. He has written about the television, media and technology industries for nearly 30 years for such publications as Broadcasting & Cable, Multichannel News and TV Tech. Over the years, he has edited a number of magazines, including Multichannel News International and World Screen, and moderated panels at such major industry events as NAB and MIP TV. He has published two books and dozens of encyclopedia articles on such subjects as the media, New York City history and economics.
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