LRG Survey: 27% Of Streaming Video Services Are Shared
The survey also found that consumer satisfaction with vMPVDs is declining and that 12% of direct-to-consumer streaming services are fully paid for by someone outside the household
DURHAM, N.H.—New consumer research from Leichtman Research Group (LRG) finds that 86% of U.S. households have at least one streaming video service from fifteen top subscription video on-Demand and direct-to-consumer (DTC) services, and that 50% of households have four or more DTC streaming video services.
But as these services become nearly ubiquitous in U.S. homes, password sharing remains a serious problem for streaming services. The study found that:
- 68% of all DTC services are fully paid for and are not shared with others outside the household.
- 27% of all DTC services are used in more than one household.
- 13% of DTC services are used and paid for by those that also share them with someone outside the household.
- 12% of DTC services are used in one household but are borrowed from another household that is paying for the service.
- 2% of DTC services are used by multiple households that share costs.
- 5% of DTC services are not paid for because they come with another service
“About six out of every seven households now have a streaming video service, and half of all households have four or more streaming services. Yet, many of these services are being shared,” said Bruce Leichtman, president and principal analyst for Leichtman Research Group, Inc. “Over one-quarter of all DTC services are shared with others outside the household, including 12% of all DTC services that are ‘borrowed’ from someone else’s subscription. Overall, 17% of households have at least one DTC service that is fully paid for by someone else.”
Other key findings include:
- Among all ages 18-44, the mean number of DTC streaming services is 4.8 – compared to 4.0 among ages 45-54, and 2.5 among ages 55+.
- Among ages 18-34, 17% of all DTC services are fully paid for by someone else – compared to 8% among ages 35+.
- Ages 18-34 account for 55% of all DTC services that are fully paid for by someone else.
- 14% with Netflix have the service fully paid for by someone else – compared to 13% with HBO Max, and 12% with Hulu.
- Adults ages 18-44 account for 59% of all with a vMVPD pay-TV service.
- 73% of vMVPD subscribers are very satisfied with their service – compared to 77% in 2021, and 69% in 2018.
- 22% of all vMVPD services are shared by multiple households, including 8% of all vMVPD services that are fully paid for by someone outside the household.
These findings are based on an online survey of 3,501 households from throughout the United States and are part of a new LRG study, Internet-Delivered TV Services 2023. This is LRG’s sixth annual study focused on the vMVPD category, along with other DTC streaming video services.
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George Winslow is the senior content producer for TV Tech. He has written about the television, media and technology industries for nearly 30 years for such publications as Broadcasting & Cable, Multichannel News and TV Tech. Over the years, he has edited a number of magazines, including Multichannel News International and World Screen, and moderated panels at such major industry events as NAB and MIP TV. He has published two books and dozens of encyclopedia articles on such subjects as the media, New York City history and economics.
By Tom Butts
By Tom Butts