Customer Satisfaction

Latest about Customer Satisfaction

remote and streaming content on a TV

Survey: Consumer Satisfaction with Streaming Hits Record Levels

By George Winslow published

Video streaming satisfaction rises 3% to an all-time high of 79 according to the annual ACSI survey

Streaming
Technicolor

J.D. Power: Customer Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers

By George Winslow published

Only 12% of live streaming VMVPD’s plan to switch providers compared to 21% for cable and satellite; YouTube TV had the highest customer satisfaction

Satellite
Pixabay

Verizon Gets #1 Customer Satisfaction Ranking for Internet Service in Eastern US

By George Winslow published

As the pandemic forced people to rely more heavily on internet services, the newest J.D. Power survey found that customer satisfaction with internet providers declined in 2020

Business
Dish Network

J.D. Power Pay TV Customer Satisfaction Survey Ranks Dish Highest Nationally

By George Winslow published

The report also found that customers who have both streaming and pay TV services had higher satisfaction rates than those who only had pay TV

Business
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Macking Domain Takes Malaysia Open Live on YouTube with AJA HELO

By News Feed published

Business
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Dish Tops in Customer Satisfaction Nationwide, Per J.D. Power

By Michael Balderston published

Provider ranked first in all four regions.

Business