RF Central launches 24/7 support program - TvTechnology

RF Central launches 24/7 support program

The company’s new ExtremeCare program gives customers 24/7 access to a team of technical specialists.
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Carlisle, PA-based RF Central, a provider of digital microwave technology, has launched a new customer service program called ExtremeCare.

Through the new ExtremeCare program, customers have access to a team of technical specialists, 24/7. The program consists of a 24/7 on-call technical support number (866-732-011) and online help ( extremecare@rfcentral.com). In addition, an ExtremeCare page is posted on the company’s Web site, www.rfcentral.com/extremecare.shtml, where customers can find product manuals and instructions on how to convert RF Central equipment to the new 2GHz channel plan and downloadable forms for FCC licensing.