Finnish digital TV transition greeted with viewer calls for help

Helsingin Sanomat International Edition newspaper Web site, reports calls to viewer help lines exceeded capacity Sept. 1 as Digita Oy made the transition from analog to digital television.
Author:
Updated:
Original:

Finnish radio and TV service distributor Digita Oy reported “enormous” call volume that “clogged up” telephone lines Sept. 1 as the nation transitioned from analog television transmission to digital broadcasting, according to the international edition of Helsingin Sanomat.

Callers sought help installing the digital decoders needed to continue receiving television transmission following the switchover, the report said. While Digita Oy was prepared to handle a large volume of calls, the actual number of viewers seeking guidance exceeded expectation, the report said.

According to the report, another consequence of the analog switchoff is the loss of TV reception by some 50,000 households on the northern coast of Estonia.

Separately, Norway got its first taste of digital television Sept. 1 with the commencement of digital television distribution in the county of Rogaland.

For more information, visit: www.hs.fi/english/article/Helplines+congested+as+Finland+switches
+over+to+digital+television/1135230010958
.