consumer satisfaction Customer Satisfaction with vMVPDs Like YouTube TV Is Higher Than Cable YouTube TV ranked the highest in customer satisfaction among video service providers according to J.D. Power J.D. Power: Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers Only 12% likely to end their subscription to vMVPDs like You Tube TV, which was the highest rated service, versus 21% for traditional pay TV operators Dish Tops J.D. Power National Pay TV Consumer Satisfaction Rankings Live TV streaming services like FuboTV received higher customer satisfaction scores than cable and satellite services in the J.D. Power survey Latest about consumer satisfaction Report: Streamers Slightly More Dissatisfied with Services By George Winslow published 8 June 21 ACSI study sees a dip in customer satisfaction with streaming services and an uptick in pay TV satisfaction rates Get the TV Tech NewsletterThe professional video industry's #1 source for news, trends and product and tech information. Sign up below.Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors LATEST ARTICLES1Digital Alert Systems Backs NAB Proposal to Speed Transition to NextGen TV2Nugen Audio Unveils DialogCheck Speech Intelligibility Software3Nexstar’s Sook: Prospects for Ownership Rule Changes Have ‘Never Been Better’4ITN, Magnite Launch Programmatic Solution for Local Linear TV5Harvard Taps Studio Technologies for Sports Telecasts
Report: Streamers Slightly More Dissatisfied with Services By George Winslow published 8 June 21 ACSI study sees a dip in customer satisfaction with streaming services and an uptick in pay TV satisfaction rates
