consumer satisfaction

Latest about consumer satisfaction

YTTV

Customer Satisfaction with vMVPDs Like YouTube TV Is Higher Than Cable

By George Winslow published

YouTube TV ranked the highest in customer satisfaction among video service providers according to J.D. Power

Satellite
YTTV

J.D. Power: Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers

By George Winslow published

Only 12% likely to end their subscription to vMVPDs like You Tube TV, which was the highest rated service, versus 21% for traditional pay TV operators

Business
Pixabay

Dish Tops J.D. Power National Pay TV Consumer Satisfaction Rankings

By George Winslow published

Live TV streaming services like FuboTV received higher customer satisfaction scores than cable and satellite services in the J.D. Power survey

Business
ACSI

Report: Streamers Slightly More Dissatisfied with Services

By George Winslow published

ACSI study sees a dip in customer satisfaction with streaming services and an uptick in pay TV satisfaction rates

Streaming