Video Call Center Handles ‘Daily Blast Live’ Video Calls

VCC Caller Cloud provides caller acquisition and production system for daytime news show
Author:
Updated:
Original:

PALISADES, N.Y.—The Video Call Center has answered the call for the new Tegna program “Daily Blast Live,” a daytime news and entertainment show. Using the VCC Caller Cloud video service, “DBL” has a caller acquisition and production system that enables live, interactive broadcast remote with interviewees and audience callers.

Image placeholder title

Tegan uses the Caller Cloud service to manage the process of screening and preparing callers for air in real time, including the use of the Caller Queue, which VCC describes as its green room in the cloud. The service also integrates video callers into the “DBL” production control room. Caller Cloud optimizes the visual quality and reliability of video calls originating from smartphones and other devices using native video over IP applications and public internet connections.

Callers can use their smartphones and video calling apps like Apple FaceTime, Google WebRTC and Microsoft Skype with the VCC technology.

“DBL” appears in 36 Tegna markets and live on Facebook and YouTube.

Related

The Wire

The Video Call Center Partnership with Facebook Live Enables Producers to Create Live Social TV Programs Featuring Video Callers Anywhere in the World

The Video Call Center today announced it has been accepted as a Facebook Live Media Solution and Broadcast Partner. The VCC provides media companies with a complete, one stop solution for creating unique, live, highly social programming featuring video callers from around the world. The VCC enables producers to receive remote video call-ins from the world’s 3 billion smartphones, as well as laptops and other devices, to connect reporters, celebrities and Facebook members in broadcast-quality programs for over-the-air, cable and now, Facebook Live.