Latest about customer support

Pixabay

FCC Chair Rosenworcel Calls on FCC to Improve Customer Service in Communications Industry

By George Winslow published

The proposed Notice of Inquiry would seek comment on ways to help consumers’ customer service experience with phone, cable and broadband providers

Regulatory and Standards
Brightcove

Brightcove Integrates AWS-Powered Generative AI Solution

By George Winslow published

The integration with the new generative AI–powered assistant Amazon Q will improve customer support

Products
Sam Schauland

Lawo Promotes Sam Schauland to EVP North America

By George Winslow published

The move is part of an effort to further strengthen Lawo’s presence and customer support in North America

People