Crispin adds remote diagnostics to automation software

Remote connectivity enables efficient software updates and upgrades and pre-commissioning, which frees up on-site hours for higher value functions.

Author:: TVTechnology
Publish date:: Aug 7, 2006

Crispin has added remote diagnostics to its Crispin 4 Life support plan.

Crispin 4 Life is the company's seven-year, no fee, 24/7 support plan for customers. Remote diagnostics adds rapid analysis of anomalies, efficient configuration changes, and swift collection of device and application logs for troubleshooting purposes. Remote connectivity can reduce diagnostic time by as much as 75 percent, the company said.

Remote connectivity also features other non-diagnostic benefits, including efficient software updates and upgrades, and pre-commissioning, which frees up on-site hours for higher value tasks and remote training.

For more information, visit www.crispincorp.com.

IP and Networking

Remote diagnostics gives rapid analysis of customer reported anomalies, efficient configuration changes and swift collection of device and application logs for troubleshooting purposes.

Business

Crispin Corp., a leading worldwide provider of broadcast automation software, equipment, services and support, has added remote diagnostics to its support plan, " Crispin 4 Life ." Crispin first released the plan in March, which provides broadcast facilities with no fee, 24/7 support for seven years. The company sa