STUTTGART, Germany—3 Screen Solutions (3SS) has announced that the Canadian multiservice operator Telus has launched its Telus TV+ entertainment platform on Samsung and LG smart TVs.

These service expansions follow on from the April 2025 rollout of Fire TV devices and are the latest fruits of the ongoing successful Telus-3SS collaboration that began with the Telus TV+ launch on Android STB in 2023.

Telus TV+ offers aggregated viewing across live TV and streaming, with a flagship Stream+ tier that includes Netflix, Prime Video and Disney+, as well as over 50 free ad supported streaming (FAST) channels delivered in partnership with Amagi.

Telus now serves over 1.3 million households with its linear and streaming solutions.

Built on the 3SS 3Ready platform, Telus TV+ delivers a consistent, personalized experience across multiple devices ensure high viewer engagement. Through earlier work on Android TV Operator Tier set-top boxes, Telus and 3SS have already introduced Netflix integration with a pre-app discovery lane, letting users browse Netflix titles directly from the home screen.

“Our expansion now to Fire TV, Samsung and LG smart TVs demonstrates the continued flexibility and scalability of the 3Ready platform,” said Tim Fell, vice president, network technology and services development operations at Telus. “With Telus TV+, we’re setting a new benchmark for super-aggregated ‑entertainment. 3SS continues to be a key partner on that journey, accelerating and simplifying the delivery of our BYOD strategy.”

"We believe that with Telus TV+ we’re crafting a new-age entertainment platform that represents a benchmark in what can be achieved with super-aggregated content, and we couldn’t have chosen a better partner than 3SS to accompany us on this journey," Fell added.

“Telus is one of the most innovative telcos in the world. Through its commitment to delivering exceptional choice and standout services, Telus continues to offer a highly engaging TV platform that helps defend against cord-cutting,” said Kai-Christian Borchers, managing director at 3SS. “We’re proud to support the expansion of Telus TV+ with 3Ready across more devices and to help provide an outstanding viewing experience for Telus customers.”

VANCOUVER, B.C.—As more media companies rollout consumer experiences for sports and entertainment in the metaverse, a new survey from Telus International indicates that consumers have a lot of concerns about privacy and security in the medium, with the majority of respondents (60%) citing privacy and data security concerns as a reason for why they’d be uncomfortable completing various tasks in this emerging digital world.

“The metaverse provides an exciting and immersive way for consumers to interact with their favorite brands. Unfortunately, with the emergence and adoption of new technologies and platforms there are also opportunities for bad actors to deploy new and oftentimes more sophisticated forms of identity theft,” said Michael Ringman, chief information officer, Telus International. “Add to the fact that the metaverse is still in its nascency of being regulated, making it easier for fraudsters to impersonate an individual and carry out unauthorized activity without any real world implications. To safeguard their customers and brand reputation, companies must prioritize embedding robust trust and safety measures in the foundation of their metaverse strategy, while also ensuring that these measures are seamlessly integrated so they do not overly complicate the customer journey.”

As the metaverse continues to gain traction among brands and consumers alike, more than one-third (34%) of respondents said their top concern was that their personal data will be compromised. Additionally, 56% believe that it will be easier for hackers to steal their identity or data in this new digital space, the survey found. 

For companies seeking to address consumers’ metaverse concerns, a quarter (25%) of respondents indicated that robust and transparent privacy and security guidelines would encourage them to interact with brands in this space, the researchers said. 

In addition to having security measures in place, companies should post about them on their website or email customers directly so they are informed about the measures in place, as well as highlighting tactics for consumers to proactively decrease their exposure and vulnerability to bad actors.

“Ensuring proper data security in any online environment is complex and partnering with an experienced and proven trust and safety provider offers numerous benefits, including peace of mind,” said Ringman at Telus, which designs, builds and delivers end-to-end digital solutions to help global and disruptive brands enhance and protect the customer experience. “In addition to monitoring and addressing issues in real time, external providers can help anticipate new and emerging threats and have the expertise, agility, technology, processes and controls in place, including AI and human content reviewers, to detect suspicious activity,” 

The survey findings are based on a Pollfish survey that was conducted on Oct. 17, 2022, and included responses from 1,500 Americans familiar with the metaverse.

VANCOUVER, B.C.—Canadian telecom provider TELUS just announced that its Optik TV service now supports 4K High Dynamic Range (HDR) TV. With 13 million subscribers, the company claims to be the first TV/internet service provider in Canada to support 4K HDR TV. Until now, the company says it’s been the only provider in Western Canada to offer live and on-demand 4K content.

For a limited time, new Optik TV and Internet customers who sign up for a two-year term can receive a free 50-inch LG 4K HDR Smart TV. A 4K HDR-capable TV and TELUS Internet 50 or higher is necessary to view Optik TV’s HDR content, which consists of Netflix’s HDR service and selected video-on-demand titles.

[Read: HDR: What Is It And Why Do We Need It?]

“4K HDR, enriching the viewing experience with more than a billion available colors, is the new gold standard in TV picture quality,” said Zainul Mawji, VP of Home Solutions & Complementary Channels at TELUS. “Being first in Canada to offer 4K HDR is further proof of our commitment to provide Western Canada’s best entertainment experience.”

Optik TV customers with 4K HDR-capable TVs can now access a range of 4K HDR titles on-demand, including “Blue Planet II” and “Planet Earth II,” plus movies, including "Justice League,” “Dunkirk,” and “Blade Runner 2049.” Netflix subscribers with premium accounts can also stream 4K HDR content through the built-in Netflix app on Optik TV. And Optik TV customers can also access features like Restart TV, a built-in YouTube app, and the TELUS Healthy Living Network.