TOMBOLO, Italy—Wisycom has announced further improvements to its ecosystem of professional wireless solutions with the MPR60 Wideband IEM/IFB Receiver with expanded multichannel IFB mode, MATF Wideband Antenna Matrix and PFL Portable RF over Fiber (RFoF) Box.

Together, these technologies deliver significant tech improvements for large‑scale, complex wireless infrastructures across broadcast, live events, corporate production and RF over Fiber applications.

The latest firmware update for the MPR60 Wideband IEM/IFB Receiver introduces a powerful three‑channel IFB mode, which enables up to three IFB audio channels to be transmitted over a single 200 kHz RF carrier. When paired with the Wisycom MTK982 transmitter, users can achieve up to 60 IFB audio channels within an 8 MHz TV channel or 45 channels within a 6 MHz TV channel, offering the most RF‑efficient IFB solutions available today.

Even in multichannel mode, the MPR60 maintains full wideband coverage from 470–1,260 MHz and preserves Wisycom’s renowned RF robustness. The receiver’s newly confirmed IP65 rating further strengthens its suitability for outdoor, mobile and high‑demand production environments. The new firmware, MPR60 v1.3.0, MTK982 v2.6.0 and Wisycom Manager 5.0.0, are now available. An optional multichannel IFB license enables users to replace three MTK982 transmitters with a single unit, which reduces rack space, cost and associated RF hardware.

Wisycom’s new MATF Wideband Antenna Matrix, designed for complex, multi‑zone wireless infrastructures and RF over Fiber deployments, supports both coaxial and fiber inputs. It also consolidates multiple rack‑based components into a single, highly flexible unit capable of combining up to eight RF zones in diversity. There are four coaxial outputs that act as either four equal buffered outputs in 8:1 or two equal buffered outputs in the 4:2 setup, which allows more receivers to be connected without the need for additional splitters.

With a wide operating range of 170–1,260 MHz, integrated ultra‑fast Frequency Spectrum Analyzer, remote‑controllable antenna modules and Ethernet‑based system management, the MATF provides unmatched configurability for CAR/CER‑based installations, OB units, TV stations and large‑venue productions. The MATF is available in four configurations, which allows integrators to select the version that best fits their architectural and operational needs.

Wisycom has also begun shipping its new PFL Portable RFoF Box, a rugged, quick‑deploy solution designed for high‑demand broadcast, OB, location sound and live production environments. The unit delivers true diversity over fiber with a dual converter architecture, Ethernet connectivity for remote control or Dante workflows and a Neutrik opticalCON DUO interface, all operable via both mains and a V‑lock battery power source, commonly found in effects camera equipment.

Each enclosure includes dual N‑connectors, integrated power management with temperature‑controlled cooling and protected I/O for field reliability. The portable box comes in three main versions — two for wireless microphone diversity pick-up and one for IEM/IFB applications. Beyond extending the placement of antennas in remote zones from 100m (330 feet) to several kilometers (or miles), the boxes also carry additional signals over the fibers. This includes effects Gigabit Ethernet that can be used to extend signals, such as FX Data, Dante, Shure ShowLink® and Sound Devices NexLink return channel information. The RF over Fiber solutions can also be used with most other wireless microphone systems.

“With the new MPR60 receiver, MATF antenna matrix and PFL Box, we’re giving our customers powerful new tools to manage increasingly complex RF environments,” says René Moerch, group product director, Wisycom. “These solutions were engineered for the world’s most demanding productions where efficiency, flexibility and RF robustness are absolutely critical.”

All three products are available for shipping through Wisycom’s global reseller network.

Clear-com has announced that the production teams for Wheel of Fortune and Jeopardy! have added Clear-Com FreeSpeak wireless and Arcadia Central Station to upgrade their production communications.

Audio Masterpiece’s Gary Vahling, who has worked in the professional audio industry since the early 1990s, served as the lead systems partner for the project. Known for his meticulous preparation and hands-on testing approach, Vahling made sure the communications system was fully validated before deployment, minimizing risk and guaranteeing reliability once it reached the studio floor.

Chris Savage, technical manager and project lead for both shows, oversaw the system design and installation.

“Both shows share a control room but have stages that are effectively miles apart due to walls, pathways, and even parking lots,” Savage explained. “We needed a system that could handle extensive travel between the control room and the stages without a single dropout, and that’s exactly what we achieved.”

The production team on Wheel of Fortune requested a more flexible and channel-rich system to accommodate a technically savvy crew with increased monitoring needs. Clear-Com integrated a combination of FreeSpeak II and FreeSpeak Icon systems, leveraging Bluetooth-enabled beltpacks for maximum ease-of-use, even for executives with minimal technical experience.

For Jeopardy!, reliability and streamlined communication were equally critical in supporting the show’s fast-paced production environment, where timing, contestant coordination, and precision cueing are essential, Clear-com said. The Clear-Com setup provides dedicated wireless coverage across the stage and production areas, giving crew members instant, uninterrupted communication throughout tapings.

The system now supports 30 FreeSpeak II beltpacks and 6 Icon beltpacks for Wheel of Fortune and Jeopardy!, with easy intersystem connectivity.

The upgrade also included Arcadia Central Station, allowing full interoperability with existing Dante-enabled audio networks. This approach enabled lighting and PA crews to continue using legacy FreeSpeak II beltpacks while taking advantage of FreeSpeak Icon’s advanced capabilities.

“The goal was a system that would last for years and scale with evolving production needs,” said Savage. “The team at Clear-Com, working closely with our Partners, delivered a solution that was simple and useful. From control room to stage, operators experienced zero downtime, even during high-pressure live productions.”

ALAMEDA, Calif.—Clear-Com has announced the successful deployment and testing of FreeSpeak Cell by RTL Deutschland during a live event production at Germany’s Nürburgring race circuit. The test validated the system’s ability to deliver reliable, low-latency communications across both private and public 5G networks, demonstrating the potential of cellular-based intercom workflows for future broadcast operations, the company reported.

Conducted in collaboration with RTL Deutschland and supported by Deutsche Telekom’s 5G network expertise and connectivity, the proof of concept demonstrated how FreeSpeak Cell can extend communications coverage across large-scale production environments by leveraging existing 5G infrastructure. The test integrated with RTL's existing communications ecosystem and provided stable connectivity across areas that would traditionally require multiple DECT antennas or additional infrastructure.

“For us at RTL, the flexibility of our production workflows is one of our top priorities,” said Jens Schilder, Project-Engineer at RTL Deutschland. “The successful test at the Nürburgring proves that integrating intercom solutions into 5G infrastructures efficiently bridges the last mile of wireless communication. Thanks to FreeSpeak Cell technology, we were able to ensure stable communications coverage across almost the entire Grand Prix circuit, the paddock, and additional production areas without relying on complex infrastructure. This is a decisive step toward fully mobile remote productions that demand the highest standards of latency and reliability.”

By leveraging 5G connectivity, RTL achieved clear audio quality and reliable communications coverage across almost the entire Nürburgring Grand Prix circuit, as well as the paddock and additional production areas including Hatzenbach.

Key results from the text included:

• Successful operation across private campus and public 5G networks
• Extended communications coverage using existing 5G infrastructure
• Integration with RTL's established communications workflow
• Validation of cellular-based intercom technology for live production environments

“The partnership with RTL Deutschland shows our commitment to implementing innovative solutions directly in real-world applications,” added Alex Hemme, sales manager DACH at Clear-Com. “The market demands scalable systems that reduce operating costs while increasing freedom of movement for production teams. FreeSpeak Cell delivers exactly that kind of flexibility and investment security. Demonstrating these capabilities under the demanding conditions of the Nürburgring sends a strong signal to the entire broadcast industry.”

LAS VEGAS—Pliant Technologies is launching CrewCom Flex, which the company is calling the world’s first frameless matrix intercom system and the only complete matrix IP-based intercom solution that converges wired, wireless, and virtual voice communication on a standards-based AES67 / SMPTE ST 2110 backbone.

Making its official debut at the 2026 InfoComm Show (Booth N6151), Pliant Technologies reported that CrewCom Flex represents a major evolution in professional intercom technology, seamlessly uniting Pliant’s proven CrewCom wireless intercom system with powerful new wired panels, desktop panels, wired belt packs, and browser- or app-based virtual intercom panels that can be deployed in cloud-native or local infrastructures.

Designed for demanding productions and critical communication environments, CrewCom Flex delivers a complete communications ecosystem built for hybrid, remote, distributed, and highly scalable workflows.

“With our truly distributed architecture, there is finally an intercom system with no single point of failure,” says Gary Rosen, vice president of global sales for Pliant Technologies. “CrewCom Flex delivers lower total cost of ownership, reduced hardware inventory, simplified configuration, and effortless remote production workflows. It’s intercom with fewer limitations and far more possibilities.”

At the core of the CrewCom Flex platform is the new CrewCom Flex Main Panel [CKP-16] and Desktop Panel [CDP-16], designed to combine the familiarity of traditional hardware with the flexibility and advantages of frameless distributed IP communications.

Expansion panels can be added to create highly customizable user stations, while each panel and desktop panel functions as its own intelligent distributed matrix. Unlike traditional matrix-based intercom systems that rely on centralized hardware frames, CrewCom Flex utilizes a unique distributed processing architecture, eliminating single points of failure while enabling almost limitless scalability.

CrewCom Flex is standards-based with AES67 and SMPTE ST 2110 support for seamless AoIP and VoIP integration and includes ST 2022-7 redundancy compliance for maximum reliability in mission-critical applications.

During the show, Pliant is also introducing new CrewCom Flex BeltPacks, available in two-channel [CBP-22] and four-channel [CBP-24] versions. Designed for flexible production workflows, the beltpacks feature integrated microphones and speakers, allowing users an option to communicate without requiring a headset.

The platform also includes CrewCom Flex Virtual Intercom, a browser-based VoIP communications solution available in 4-, 8-, 16-, and 36-key virtual user configurations. Flex Virtual Intercom can operate as a standalone communications system or integrate seamlessly into larger CrewCom Flex deployments. Accessible from PCs, Macs, tablets, and mobile devices, it provides unprecedented deployment flexibility for remote and distributed production teams.

CrewCom Flex integrates directly with existing CrewCom wireless intercom systems through CrewCom’s 32x32 Dante/AES-67 Digital Audio Network Interface [CXD-32CF], which provides routing and expansion capabilities into and out of a CrewNet infrastructure using EtherCon copper and dual LC fiber connectivity.

System configuration and management are handled through the updated CrewWare 2.0 software platform, featuring intuitive drag-and-drop tools that simplify deployment, control, and management of all resources within a single unified ecosystem.

“There are virtually no limits on size, geography, or project type with CrewCom Flex,” adds Rosen. “Whether your workflow requires traditional panels, desktop panels, wireless users, virtual panels, site-to-site communications, or cloud-based deployments, every user experiences the same intuitive interface and streamlined communication workflow.”

More information about Pliant Technologies is available at www.plianttechnologies.com.

ALAMEDA, Calif.—Clear-Com has named Brian Grahn as market outreach manager, Americas, and Ben Turnwell as business development manager, EMEA live, expanding their roles to work more closely with customers, consultants and partners in those regions.

Grahn, who joined the intercom and communications system provider in 2022, now leads consultant-focused outreach and technical engagement across such markets as themed entertainment and cruise lines, the company said. Formerly regional sales manager, Southwest U.S., Grahn will work across sales, marketing and product management and engineering teams to support system design conversations, refine messaging and help translate real-world workflows into future product direction, Clear-Com said.

“I am very much looking forward to building deeper connections with consultants, shaping how we tell our story in the market, and helping deliver communication solutions for some truly complex and creative environments,” Grahn said.

Added Kris Koch, Clear-Com’s director of sales, North America: “Brian has a unique ability to connect the technical and human sides of what we do. He understands how systems are used in the field, but also how to communicate that value clearly. That’s critical as we continue to engage more closely with consultants and end users.”

The U.K.-based Turnwell will lead business development across the live production sector in Europe, the Middle East and Africa (EMEA), working with production companies, venues, promoters and other stakeholders to identify new opportunities and support sustainable business development across the region, Clear-Com said. He brings to the company more than a decade of experience in live sound, system design and technical sales, it said, with a background in touring, theater and large-scale live productions.

“Ben brings a practical understanding of how our customers operate in high-pressure, real-world environments,” Chris Willis, vice president of worldwide sales at Clear-Com, said. “He’s focused on building trust and long-term partnerships, which is exactly how this industry works and how Clear-Com continues to grow globally.”

Turnwell will also work closely with Clear-Com’s internal teams to ensure alignment on commercial strategy, product capabilities and customer expectations across the market, the company said.

LAS VEGAS—Wireless RF solutions provider Wisycom has announced a major firmware update for its MPR60 Wideband IEM/IFB Receiver. This release introduces a powerful new multichannel IFB mode designed to dramatically increase RF efficiency for large‑scale broadcast and live production environments.

The update will be highlighted by the company during the 2026 NAB Show in Las Vegas between April 18 and 22 at its Booth C4428.

“We have some of the most demanding customers, who are touring the world with their extensive and quite impressive broadcast solutions to ensure the events they are supporting can be watched by millions of people,” says René Moerch, group product director of Wisycom. “These clients will heavily benefit from the fact that this additional feature of the MPR60/MTK982 pair can minimize rack space and preserve the RF robustness required for such highly demanding and RF overcrowded events.”

The new MPR60 multichannel IFB mode allows up to three IFB audio channels to be transmitted over a single 200 kHz RF carrier, enabling unprecedented channel density within a minimal RF footprint. When paired with the Wisycom MTK982, the system can deliver up to 60 IFB audio channels within a standard 8 MHz TV channel or 45 IFB audio channels within a 6 MHz TV channel, offering one of the most RF‑efficient IFB solutions available today. With just one MTK982, users can send six audio channels, saving the cost and space of two additional transmitters and RF combiners or antennas.

The company reported that the update delivers exceptional RF efficiency by enabling high channel counts with a minimal spectrum footprint, while maintaining full wideband coverage from 470 to 1,260 MHz. Even in multichannel IFB mode, the MPR60 preserves RF robustness, ensuring reliable performance in challenging environments. This expanded capability gives broadcasters and production teams greater flexibility in system design, allowing them to deploy dense IFB configurations without compromising signal integrity or reach.

The multichannel IFB mode is engineered for productions that require multiple IFB feeds across expansive coverage zones, such as major broadcasts, racing format sports events, OB production units and global touring events. The MPR60’s newly confirmed IP65 rating further enhances its suitability for outdoor and mobile workflows, offering protection against dust and water while remaining lightweight and easy to integrate into existing setups.

The new firmware allows users to choose between several operating modes, including 1‑channel wideband IFB, 1‑channel narrowband IFB and the new optional 3‑channel IFB, each offering different audio bandwidth characteristics to suit various production needs. The MPR60 remains compatible with Wisycom’s MTP60, MTP61 and MTH610 transmitters for single‑channel IFB operation, while the 3‑channel IFB mode requires activation via a license on the MTK982. In addition to multichannel IFB functionality, the MPR60 update also introduces support for the ENR and ENC companders for enhanced backward compatibility with legacy Wisycom systems.

The optional multi-channel IFB license enables one instead of three MTK982 dual transmitters and supports two RF carriers and up to six audio channels. Apart from eliminating the need of two additional transmitters, the upgrade also saves the need of associated equipment like combiners and antennas.

The MPR60 and MTK982 hardware are immediately available, while the new functions will be available via a separate license, available for purchase on April 22, 2026. The firmware for existing systems must be updated to version 1.3.0 for the MPR60 and 2.6.0 for the MTK982, and Wisycom Manager should be updated to version 5.0.0. The complete, updated firmware/software package will be available on April 22.

For more information visit www.wisycom.com.

LAS VEGAS—Pliant Technologies will highlight a range of new accessories for its wireless intercom productions at the 2026 NAB Show, April 18-22 in Las Vegas.

While the company continues to support its established product families, Pliant is introducing several new accessories designed to enhance workflow flexibility, improve connectivity, and expand charging capabilities across its SmartBoom headsets, MicroCom XR, and CrewCom systems.

Among the new offerings is a SmartBoom USB connectivity option, available both as new headset models (SmartBoom PRO and LITE) and as a standalone cable compatible with SmartBoom headsets featuring dynamic microphones. This addition enables direct USB-C connection to phones, tablets, and desktop computers, expanding SmartBoom usability across Unified Communications (UC) and AV production environments.

For MicroCom XR users, Pliant will debut a 10-Bay Battery-Only Charger, capable of charging up to ten MicroCom XR All-In-One headset batteries simultaneously, ideal for larger teams requiring streamlined battery management. Also new is a MicroCom XR Multi-device Interface Cable, designed to connect the system to USB or Lightning-based devices, allowing users to bridge UC platforms or bring external mobile conversations directly into their intercom workflow.

CrewCom users will see a new Three-RT Bracket that enables mounting of up to three Radio Transceivers together. The bracket supports one-, two-, or three-RT configurations, offering increased deployment flexibility for applications requiring higher user density in a single location.

In addition to new accessory introductions, several previously announced CrewCom products will be on display at NAB, including the brand’s CrewCom 6-Bay Charger, Digital Audio Network Interface, IP-Rated Radio Transceivers and C12 Compact Radio Pack for CrewCom, and its CrewCom CB2 systems. The innovative CrewWare 2.0 software update will also be available to test drive at the Pliant Technologies booth. These products will provide customers with expanded networked audio integration, improved environmental durability, and enhanced system management capabilities.

Pliant will be in Booth C5535 in the Central Hall of the LVCC.

ALAMEDA, Calif.—Clear-Com has announced it will introduce new solutions and unveil a major new product at the 2026 NAB Show, where it will be exhibiting on Booth C5807 from April 19-22.

“NAB gives us an opportunity to introduce new tools that expand what our communications ecosystem can do,” said Bob Boster, president of Clear-Com. “These solutions provide production teams with flexibility and reliability as workflows evolve. We look forward to showing customers and Partners how they support real world production.”

In addition to expanding its communications ecosystem with new technologies to support modern broadcast and live production workflows, the company said it will demonstrate how its intercom technologies connect production teams across studios, remote production sites, broadcast trucks and large live events.

At the booth, visitors can experience the NAB Best of Show award winning FreeSpeak Icon beltpack, the newest addition to its HelixNet family, the 4-Channel HelixNet beltpack, updates to Arcadia Central Station, Gen-IC virtual intercom and more. These solutions support reliable communication in high-stress production environments where coordination across multiple locations and teams is essential, the company said.

Arcadia Central Station serves as Clear-Com’s IP based intercom platform, supporting both wired and wireless deployments while enabling scalable communication across complex workflows. Leveraging Clear-Com’s patented roles-based communication workflow, the platform enables virtual endpoints and floating ports that allow users to dynamically assign panels, including wireless systems such as FreeSpeak, to support evolving production needs. The system allows teams to expand communications as productions grow while integrating seamlessly across diverse production infrastructures.

Clear-Com will also present its virtual intercom solutions, including Gen-IC, Agent-IC mobile app, and Station-ICvirtual desktop clients. These tools secure real time communication for on site, remote and hybrid teams, helping production staff stay connected regardless of location.

Clear-Com also noted that its experts will be available throughout the show to discuss deployment strategies and demonstrate how the solutions integrate across broadcast, sports, live events and corporate production environments. Attendees can explore how Clear-Com systems support coordination, efficiency and operational clarity across a wide range of production settings.

For more information, please visit www.clearcom.com.

At the 2026 NAB Show, Riedel Communications will be showing how modern productions can come together in ways that simplify infrastructures while strengthening performance, flexibility, and scalability.

From camera solutions and broadcast control systems to hybrid SDI-IP processing, wireless intercom, Private 5G, live production, and playout, attendees will see how Riedel delivers an integrated ecosystem designed to streamline workflows across the entire production chain, the company reported.

As part of that, visitors to booth #C4908 will experience major innovations across the MediorNet, Artist, Bolero, StageLink, SimplyLive, and Managed Technology portfolios — including the introduction of hi human interface and Bolero Mini to the U.S. market, as well as the unveiling of the new MediorNet HorizoN ST 2110 MultiViewer App, 1200 Series SmartPanel Commentary Control App, and StageLink NSA008-A Analog audio-to-IP Interface — all designed to reduce operational complexity while enhancing capability.

“NAB 2026 reinforces Riedel’s role as a leading intercom and video innovator in the Americas,” said Joyce Bente, president, Riedel Americas. “Customers aren’t just buying products anymore — they’re investing in platforms that are easy to deploy, scale, and evolve. By unifying control, networking, intercom, and live production, we’re helping them simplify today while building for tomorrow.”

These solutions and production advances include:

• Unified Control and Hybrid Video Infrastructure: hi human interface and MediorNet. At the heart of this story is control with the introduction of hi human interface — a powerful, browser-based, vendor-agnostic control system designed to bring clarity to complex broadcast and AV environments. Platform-independent and intuitive by design, hi enables operators to configure, control, and manage routers, multiviewers, mixers, and third-party SDN controllers through a single, unified workflow tool. Quick to deploy and easy to scale, it supports both baseband and IP infrastructures, integrating seamlessly into Riedel environments so operators can stay focused on production rather than individual components. This unified control approach is especially powerful in combination with MediorNet, Riedel’s hybrid SDI-IP media network. With its modular architecture and app-based concept, MediorNet continues to evolve alongside changing industry standards and production requirements, uniting decentralized baseband devices such as MediorNet MicroN UHD with the hybrid MediorNet HorizoN platform to enable flexible signal transport, routing, and processing across SDI and IP environments, forming a backbone that is both resilient and adaptable.
• At NAB 2026, Riedel will also unveil the new MediorNet HorizoN ST 2110 MultiViewer App. It expands native IP capabilities and reinforcing HorizoN’s role in modern ST 2110-based infrastructures. The company will also highlight its MediorNet FusioN ST 2110-to-Monitor Gateway bundles — compact IP edge-conversion solutions that bridge ST 2110 video, audio, and ancillary data directly to HDMI® and professional SDI monitors. This results in simplified display connectivity in IP-based environments, where complexity is reduced and workflows remain fluid.
• Smart Audio and Edge Connectivity: SAME and StageLink. Riedel will showcase SAME™ (Smart Audio and Mixing Engine), an advanced audio processing software suite built on COTS server cluster technology. Designed for scalable, automated workflows, SAME delivers powerful processing capabilities that adapt seamlessly to evolving production demands. In combination with Riedel’s expanding StageLink Network Stream Adapter (NSA) family, SAME enables a streamlined signal path from mic to ear. StageLink’s compact, rugged smart edge devices can be deployed throughout a venue or facility, capturing and distributing audio and intercom signals over standard IP networks. At NAB 2026, Riedel will launch the new StageLink NSA008-A, further expanding its decentralized IP audio I/O portfolio and supporting advanced workflows within Bolero and Artist environments.
• DSP-1216HL SmartPanel: Commentary Control App Premiere. One year after its debut, the DSP-1216HL SmartPanel returns to NAB with expanded functionality. Riedel will unveil the new Commentary Control App, joining the company’s existing Intercom, Control Panel, Audio Monitoring, and Linear Timecode Apps. With these five apps now available, the compact desktop SmartPanel delivers true multifunctionality in a space-saving form factor — ideal for broadcast control rooms, live events, OB vans, and theaters.
• SimplyLive: Flexible Video Production and Open Integration. Riedel will showcase the continued expansion of its SimplyLive product family, including the NAB debut of the new “Flex” licensing model, the RiView video review system, next-generation RiMotion replay bundles, and the Venue Gateway 1612 Advanced. Together, these innovations reinforce Riedel’s commitment to scalable, software-defined live production environments. With SimplyLive Connect, a REST-based API, and a new gRPC API, SimplyLive solutions integrate seamlessly into broader broadcast control systems. Unified monitoring and management combine with direct application access for third-party hardware and custom workflows — empowering teams to design infrastructures that fit their vision, not the other way around.
• Bolero Mini U.S. Premiere and Intercom Evolution. NAB 2026 marks the U.S. premiere of Bolero Mini, Riedel’s lightest and flattest wireless intercom beltpack to date. Weighing at just 165 grams (5.8 oz) and measuring 28 millimeters (1.1 in) thin, Bolero Mini delivers the full Bolero experience in a highly compact format suited to a wide range of live production applications. Bolero Mini incorporates advanced 5G filter technology, increasing resilience in congested RF environments by mitigating interference from high-output 5G cell towers. Riedel will also highlight ongoing enhancements across the Artist ecosystem and its classic Bolero line — continuing its evolution of seamless, reliable communication.
• Virtual SmartPanel and the Artist Ecosystem. The Virtual SmartPanel (VSP) extends the SmartPanel concept into a secure, platform-independent software solution for iOS and Android devices, tablets, and browsers. Fully integrated into the Artist ecosystem — including the Artist-1024 platform — VSP enables flexible, scalable communications for remote and hybrid productions. By introducing a virtual hybrid infrastructure that integrates seamlessly with Artist, Riedel advances its software-driven intercom strategy, supporting next-generation production environments where agility is as important as reliability.
• Managed Technology Expansion: RefSuite and Easy5G. Riedel will spotlight the expansion of its Managed Technology (MT) services across the Americas. This includes RefSuite, a comprehensive MT solution for professional sports that combines RefCam®, RefBox, RefComms, SidelineComms, and RefCloud into a unified ecosystem. When paired with Easy5G, Riedel’s private 5G network solution, RefSuite enables high-speed, secure transmission of RefCam video and remote RefBox workflows — transforming officiating, coaching, and broadcast operations.

As part of the broader Riedel Group portfolio, NAB visitors will also gain insight into complementary offerings such as APEX broadcast gimbals and V2Air drone orchestration solutions.

As the unsung heroes of live media production, intercoms provide the vital link to ensuring a smooth running production. With the move to cloud and IP, today's intercom systems provide more flexibility, scalability and reliability than ever before. And as sports fans ask for more immersive experiences, wireless mics are becoming ever more ubiquitous on the playing field. In our latest guide, we examine the latest trends, gear and people involved in connecting media production and providing an increasing array of audio options.

Download the guide here.

AUBURN, Ala.—Pliant Technologies has named Adam Grede as regional sales manager, supporting all sales efforts for the professional wireless intercom solutions provider’s products to West Coast customers and across North America.

Grede, who will be based in Southern California, is a 20-year AV industry veeteran who most recently was national sales manager at SKB Cases, where he led nationwide sales initiatives and strengthened that company’s partnerships across the AV, MI and professional touring markets, Pliant said.

He’ll work with Matthew Lott, regional sales manager based in greater New York City, and Kathy Belcher, sales administrator based in Pliant’s Auburn, Ala., headquarters, to support customers across all regions.

“We are very excited to welcome Adam to the Pliant sales team,” Pliant Vice President of Global Sales Gary Rosen said. “His extensive experience in the industry, combined with his collaborative mindset and relationship-focused approach, makes him an excellent fit for Pliant as well as its customers. As demand for our wireless intercom solutions continues to grow, Adam’s expertise will play an important role in supporting our customers and partners.”

Prior to SKB, Grede worked for 14 years in the national sales division at Full Compass Systems, where he worked closely with integrators, end users and manufacturers to deliver tailored solutions, Pliant said.

Pliant said Grede is a seasoned professional who is passionate about building long-term relationships and developing strategies to drive sustainable growth.

“What motivates me most is collaboration,” Grede said. “I truly believe in the power of long-term relationships to create success for everyone involved. Pliant has built an outstanding reputation for innovation and customer support, and I’m excited to contribute my experience to help further strengthen the brand and support its continued growth.”

For more information about Pliant Technologies, visit its website.

ALAMEDA, Calif.—Clear-Com will feature its latest intercom innovations for broadcast, live production and AV professionals, including its 4-Channel HelixNet beltpack, at ISE 2026, Feb. 3-6 at the Fira de Barcelona Gran Via in Barcelona, Spain.

The company will also feature its other wired, wireless and virtual intercom solutions at ISE 2026.

The 4-Channel Helix Net Beltpack expands on the two-channel model. It allows users to communicate across four distinct channels at the same time for enhanced coordination in multi-team workflows.

With an improved user interface and compatibility with the company’s Arcadia Central Station, the new beltpack provides production teams with greater flexibility and maintains backward compatibility with legacy HelixNet systems.

Clear-Com will also show the FreeSpeak Icon beltpack, its premium wireless solution, delivering performance over 1.9 GHz (DEST). FreeSpeak Icon features nine programmable buttons, four channel volume controls and Bluetooth 5.3 connectivity, making it well-suited to fast-paced broadcast environments, such as OB trucks, multi-studio facilities and large-scale live events, the company said.

The company will also feature Arcadia Central Station, its IP-based intercom platform for hybrid wired and wireless deployments. With the latest firmware, Arcadia supports up to 32 V-Series IrisX panels and offers dynamic I.V. Port resource allocation for greater system scalability and configuration flexibility, it said.

Enhancements for the company’s virtual intercom portfolio, including Gen-IC, Agent-IC mobile app and Station-IC virtual desktop client, will be on display. The products enable reliable communication for hybrid and remote production teams.

Clear-Com users who are employing Station-IC for production communications have additional third-party options for tactile control of the virtual intercom client. Remote API control can be used for integrations with Stream Deck directly or via an application like Bitfocus Companion, the company said.

See Clear-Com at ISE 2026 Stand 4P700.

More information is available on the company’s website.

ALAMEDA, Calif.—Clear-Com says its communications gear was recently deployed for the ADAC RAVENOL 24h Race at Germany’s Nürburgring circuit, which set a record in June as the longest live TV sports broadcast at nearly 28 hours of continuous coverage.

Throughout the event, Clear-Com and its German distributor, Audio-Technica, provided direct technical support to ensure a reliable setup and operation. Using EHX configuration software and its comprehensive monitoring capabilities, operators maintained complete control of the communication network throughout the marathon broadcast.

A total of 21 FreeSpeak II IP transceivers, 20 FreeSpeak II beltpacks, and four of the new FreeSpeak Icon beltpacks were deployed across the site, ensuring reliable and crystal-clear communications throughout the race. Despite the extremely high density of DECT systems in use across the circuit, Clear-Com says it delivered flawless performance thanks to precise planning and sophisticated configuration.

Featuring 130 cars and 500 drivers, the 24-hour endurance race is among the most demanding in the world. The live broadcast, managed by TV Skyline, one of Europe’s largest mobile TV production companies, utilized three OB vans and more than 70 camera feeds, including helicopter footage, a 650-meter cable camera, elevated platforms, and onboard views.

HDwireless GmbH, a specialist in wireless HD and UHD camera systems, provided the helicopter and wireless camera systems as well as the Clear-Com intercom infrastructure for the pit lane, paddock, start/finish area, and helicopter. HDwireless relied on Clear-Com’s Eclipse HX-Delta matrix system, fitted with an E-IPA-HX card, to connect the FreeSpeak II IP transceivers and intercom panels across an extensive AES67 fiber network.

“At an event as technically demanding as the ADAC RAVENOL 24h Race, communication has to be absolutely reliable,” said Alex Hemme, Regional Sales Manager at Clear-Com. “Working closely with HDwireless and Audio-Technica, we ensured that every team, from the OB vans to the pit lane, had clear, stable communication throughout the entire broadcast.”

ALAMEDA, Calif.—Clear-Com recently contributed its Gen-IC virtual intercom solution to power real-time communications for On-Air Student TV, a 24-hour global student broadcast organized by media leader Carrie Wootten under the banner of the Global Media and Entertainment Talent Manifesto.

The broadcast brought together 913 students, staff and industry volunteers across 17 locations on six continents with more than 10,000 YouTube viewers tuning in to watch the 24-hour live stream.

Gen-IC connected program directors at Ravensbourne University in London and participating universities from Brisbane, Australia, to Los Angeles, via São Paulo, Brazil, Mumbai, India and across Europe, all without the need for dedicated intercom hardware, Clear-Com said.

“Each participating university was provided with Clear-Com’s Station-IC virtual desktop client, allowing teams to easily coordinate their contributions,” John Sparrow, Clear-Com’s technical support engineer for the project, said.

“Once installed on a PC or Mac, all they needed was a headset to achieve perfect communications. Gen-IC reliably linked all Station-IC instances via the cloud, giving teams full real-time connectivity wherever they were.”

Some universities took integration a step further, linking Station-IC to their local wired intercom systems. Students at Mulberry University Technical College (UTC) in London, for example, worked with Rise Academy to integrate a Stream Deck controller using the latest Station-IC update, creating a physical interface for operating the comms, the company said.

“I stayed up for 36 hours straight to support the initiative, and it was very much worth it,” said Sparrow. “With contributions from 17 locations on six continents, the buzz in the temporary MCR was incredible.”

The broadcast also made history as the first live event to incorporate the Time Addressable Media Store (TAMS), an open-source API specification developed by BBC Research & Development. More than 30 industry partners including Sky, AWS, ITV Studios, SMPTE, Vizrt, Levira and Techex joined forces on the project, working under Wootten’s leadership to deliver a global, collaborative showcase of student talent and media innovation.

“Clear-Com’s Gen-IC unlocked a level of coordination and professionalism that elevated this project to new heights,” said Wootten, founder of the Global Media and Entertainment Talent Manifesto. “It’s beyond what I imagined we could achieve, and it demonstrates the power of industry and education coming together.”

More information is available on the Clear-Com website.

ALAMEDA, Calif.—Northern Michigan broadcaster WWTV recently completed a major IP-based upgrade that connects its new Traverse City studio with its control room nearly fifty miles away in Cadillac.

Spearheaded by systems integrator Key Code Media, the ambitious project included the installation of a new Clear-Com Arcadia Central Station to enable fully distributed communications across the two sites.

WWTV has served the region as both a CBS and FOX affiliate since 1954. It moved into a new, compact Traverse City studio to consolidate operations and modernize its broadcast capabilities. The station faced a unique challenge: operating a live, on-air studio with no on-site engineers while keeping all technical staff based at its Cadillac control room.

To solve that problem, Key Code Media delivered an end-to-end IP infrastructure, integrating networked cameras, audio, video routing, and control systems between the two facilities. At the heart of the communications upgrade was the Clear-Com Arcadia Central Station, which replaced WWTV’s decades-old party-line system.

“The old building was too big, too costly, and no longer served our needs,” said Ben Scripps, assistant operations manager at WWTV. “Our team made the decision to consolidate and move our studio closer to our offices in Traverse City but we had to keep the Master Control in Cadillac. That’s 50 miles apart. How do you make that work?”

Arcadia’s scalability and Dante integration were instrumental in Key Code Media’s design, helping WWTV to route intercom audio alongside video and control signals with minimal latency. This modernized intercom backbone ensures that talent and production staff remain in sync across geographically separated facilities.

“The whole setup had to be intuitive. We don’t have engineers on site,” added Scripps. “Key Code made sure we could walk in, touch a screen, and the studio would be lit for our show.”

“Clear-Com’s Arcadia was a critical part of making this distributed IP workflow possible,” added Jon Rutherford, director of broadcast solutions at Key Code Media. “It provided the flexibility, reliability, and ease of integration we needed to unify communications for a team working across nearly 50 miles of distance.”

The project also included robotic Sony PTZ cameras, Autoscript prompters, Sennheiser wireless audio, Planar LED displays, and a Ross Ultrix router, all tied together through a robust IP network architecture.

With Arcadia at its core, WWTV now operates with streamlined communications, enhanced production efficiency, and the flexibility to scale for future needs, the station reported.

NEW YORK—Pliant Technologies will showcase its new CrewCom Digital Audio Network Interface with Dante and AES67 support during NAB New York 2025, Oct. 21-23, at the Javits Center in New York City.

The company will also show its CXD-32CF 32x32 I/O Digital Audio Network Interface, which complements its CrewCom system.

The CrewCom Digital Audio Network Interface is a 32x32 48kHz I/O device that provides routing and expansion capabilities into and out of a CrewNet infrastructure via EtherCon Copper and Dual LC Fiber connections.

The half-rack device can be powered with either net power over a CrewNet copper connection or via the supplied 48VDC power supply (PPS-48V-02), Pliant Technologies said.

Combined with the upcoming release of CrewWare 2.0 software, this new hardware interface easily integrates into the CrewNet ecosystem, creating a bridge between CrewCom and other digital audio network-based devices that are standard throughout the industry.

The new CXD-32CF is well-suited to AV applications, such as broadcast, larger productions/events, rental houses, larger theater productions and houses of worship.

“The CXD-32CF enables direct digital connectivity to industry standard wired intercom systems without the need for additional adapting hardware,” said Art Gonzales, vice president of product management at Pliant Technologies. “This gives users the ability to send and receive up to 32 channels of network-based digital audio, exactly where needed.”

For broadcasters, this creates a more streamlined and cost-effective workflow. With the CXD-32CF, broadcasters have a cleaner, more efficient intercom solution that integrates seamlessly into its existing infrastructure, the company said.

See Pliant Technologies at NAB New York Show Booth 934.

More information is available on the company’s website.

LOS ANGELES—My company, State Media, specializes in Bolero system rentals and sales that are highly curated to the scripted film and TV, commercial, music video and documentary spaces.

For many years as a cinematographer working in scripted film, television and commercials, I worked in a niche of the entertainment industry dominated by walkies. Yet, I always found the most natural way of communicating with my department heads and sharing information, which is vital to the quality and efficiency of our work, was two-way communication.

Unfortunately, the systems we were using were limited to one, and at best two, party lines with uncomfortable headsets. Those headsets added wires to what they already wore between the walkies, which we still had to carry, and the Comtek receivers for program feed (the audio mix from the sound department, often referred to as “program audio” in other areas of production). I felt terrible having to make them wear these things and listen to lots of voices that they didn’t need to hear on a busy set.

First in North America
Thankfully, I learned about Riedel’s Bolero intercom system shortly after it came out, and I wound up becoming the first person in North American scripted film and TV to buy a system. Our community had no idea Riedel existed—and Bolero solved a number of problems we had with the systems we’d been using. With access to up to seven party lines on a belt pack, it meant that we could divide conversations up in smart ways to keep unnecessary voices out of people’s heads and share information easily when it was relevant.

For example, with a party line dedicated to the “A camera” crew, we can let the camera operator, first AC and dolly grip talk as much as they want, both in rehearsal and during a take if on the fly changes are needed to save the shot—all without anyone else having to listen to them and be distracted from their own work.

However, the biggest game-changer for my crew has been the ability to use lightweight, comfortable, wireless Bluetooth earpieces and the integration of walkie channels into Bolero. Our shoot days are usually at least 12 hours long, and any extra ounce, slight discomfort or extra wire adds up over time to the body.

In addition, the ability to integrate program feed, “voice of god” (a term for the director or AD speaking to the crew over a loudspeaker or intercom) and the ability to integrate the walkie channels into Bolero is a massive relief for the crew. Now they only have to carry one device that can deliver all of their communication needs and it’s completely wireless. My camera, grip and lighting crew heads love being on Bolero. We can’t work without it now.

Many Microinefficiencies
We purchased our first Bolero system purely for me and my crew to use, regardless of whether we would ever turn a profit. It was a tool that would allow us to do our jobs better. And then, by accident, it became a comms rental business in the pandemic.

Since then, as more and more people became aware of the power of the system in our cinema style of production, it’s become very commonplace. Producers who experience a crew on Bolero for the first time love it, too, because they quickly see how hundreds of microefficiencies accumulated throughout the day more than make up for the cost of the system’s rental. Directors love it because the most limiting thing for them is time and Bolero gives them more of that.

For more information, visit www.riedel.net/en/.

WUPPERTAL, Germany—Riedel Communications has announced that it played a critical role in powering Handa Opera on Sydney Harbor’s (HOSH) annual open-air production, which this year featured “Guys & Dolls.”

Riedel, which has provided HOSH with communications and networking solutions since 2021, said that it streamlined connectivity across every facet of the challenging outdoor production for “Guys & Dolls.” In addition to deploying a fully networked Artist system, Riedel’s Managed Technology division provided the backbone of sitewide communications, data transmission, and CCTV coverage, all under some of the most challenging environmental conditions in live performance.

“In all, this year we had around 100 personal comms operating during every performance,” Roo Smith, senior project manager at Riedel, said. “That includes Bolero wireless beltpacks for most of the stage crew, some dedicated wired, digital PunQtum beltpacks for the six follow-spot crew, as well as the two-way radios used by people like security and house staff.”

Set against the iconic backdrop of Sydney Harbor, HOSH is a technical feat as much as a cultural event. The site is transformed from public parkland into a purpose-built, 3000-seat pop-up amphitheater complete with a raked stage floating on the water, FOH towers, back-of-house infrastructure, and hospitality venues.

Riedel’s design proved resilient even amid interference challenges common in RF-dense areas like Sydney Harbor. Bolero dynamically hops frequencies to avoid disruption, and the deployment of a trunked radio system and exclusive RF licensing helped reduce interference, ensuring smooth operation of all critical comms and wireless production tools, Riedel reported.

The entire HOSH site was constructed in just four weeks. Riedel infrastructure supported the network backbone, enabling seamless integration of eighteen 2300 Series and three 1200 Series Riedel SmartPanels and Artist intercom systems, unifying show control, internet access, security systems, and cashless payment services across the venue.

One of the key advantages of Riedel managing the entire network and associated cabling was the ability to streamline setup across departments. Instead of separate cabling runs for audio, lighting, and comms, Riedel’s unified network design enabled all teams to share fiber infrastructure and connection points, significantly improving efficiency, Riedel reported.

To withstand the harsh marine environment, Riedel installed heavily armored fiber lines connecting the floating stage to shore via a service tunnel. This build protects against razor-sharp oyster shells, barnacles, pooling water, and salt-laden mist — all common challenges on the harbor.

“We have usually 20 CCTV cameras around the entire site, and they’re especially vulnerable to the conditions,“ Pablo Puig, production manager for Opera Australia, said. “By the end of the season, we’d be down to about 10 or so. Riedel came up with a more reliable CCTV system, which is, of course, also part of the whole site network. If we have a medical emergency in the audience, or any kind of issue that needs locating fast, the CCTV is the best find out what’s going on and guide staff to help.”

Added Smith: “Our partnership with Opera Australia and Handa Opera on Sydney Harbor represents the very best of what Riedel stands for—technical innovation, collaboration, and a relentless commitment to excellence. Bringing this extraordinary event to life each year on such a challenging site is no small feat, and we’re proud that our solutions continue to enable the creativity, precision and magic that audiences have come to expect.”

More information is available at www.riedel.net.

ALAMEDA, Calif.—Clear-Com has announced new software updates to its Arcadia Central Station that enable connectivity across Clear-Com products as well as third-party Dante/AES67 devices.

Arcadia Central Station is a scalable, IP-based intercom that seamlessly integrates wired and wireless systems across digital, analog, Dante/AES67, and Clear-Com’s I.V. Direct, according to the company.

The latest enhancements include support for V-Series IrisX Panels and flexible port allocation. Users can now connect up to 32 V-Series IrisX panels directly to Arcadia, enabling high-density keypanel workflows traditionally reserved for expensive and complex matrix systems. Port allocation flexibility also lets operators balance HelixNet digital partyline and I.V. Direct connections as needed, for the flexibility to suit almost any workflow.

“With this release, Arcadia moves beyond party line communications into a true communications hub,” Clear-Com Vice President of Product Management Dave MacKinnon said. “It’s a complete communications solution that grows with customer needs, integrates easily into existing infrastructures, and supports everything from partyline to IP matrix keypanels, all in a 1RU device.”

Arcadia’s robust architecture supports nearly any operating environment, on analog XLR, IP networks or fiber, and accommodates wireless across 1.9-GHz, 2.4-GHz and 5-GHz spectrums. Many different industries including broadcast studios, houses of worship, live theaters and sports arena users can deploy sophisticated, multichannel communications without the need for traditional matrix frames. As with all of Clear-Com’s products, the company said.

SYDNEY—RTS has announced that Channel 7 Sydney has deployed a new comms system from the intercom vendor as part of a larger ST-2110 upgrade.

When Channel 7 made its big move from Martin Place to Eveleigh, one of the most important equipment upgrades it had to make was transitioning its intercoms to full ST-2110. For that, the station turned to Magna Systems and a new RTS comms solution.

“Intercoms are one of the most critical parts of kit for a broadcaster as you really can’t produce content without it,” Channel 7 Broadcast Support Manager Chris Spalding said. “When we moved, we required all the new intercoms to be ST-2110 compliant and compatible. Our operators love RTS kit, its ease of use and how logical its keypanel functions are, so we asked Lucas Bohm at Magna Systems for a proposed solution.”

Along with ST-2110 compatibility the new upgrade came with RTS’ latest feature set including new color displays, a raft of new and improved features and an easy transition from Channel 7’s legacy system.

“The solution that Magna Systems proposed and that we installed gives us ultra-high-quality comms, the scale and functionality to produce any amount of content small or large and to manage the coordination of comms across our key programming including news and Sunrise,” Spalding said. “We were able to seamlessly trunk the new system with the old legacy system and ended up with an overall even more efficient and reliable solution.”

The new Channel 7 RTS system included multiple ODIN-64 matrices linked with full intelligent N+1 redundancy software, KP5032 2RU color LCD keypanels, KP4016 1RU color LCD keypanels, EKP4016 1RU universal color LCD expansion panels, DKP4016 desktop colour LCD panels, PAP5032 2RU color LCD program assignment panels, MCP90-12 mics and PH-88R single sided lightweight headsets.

“This new RTS kit and solution is state of the art and fulfills all of our requirements,” Spalding said. “The ODIN matrix is particularly flexible, enabling us to easily transition between analog, Omneo, RVON and 2110. It’s great for connecting between offices and the ST-2110 compatibility is far better than it was with older systems. This means it still does everything we used to do and more without issues. The quality and the reliability of the RTS system really stand out.”

Spalding said he sees comms as the heart of Channel 7’s operation, and every media, MCR and edit suite has RTS intercoms. “The RTS kit handles every aspect of comms at Channel 7, including in-studio and remote IFBs and all network crosses between Sydney, Melbourne and Brisbane,” he added.

The ODIN Digital Intercom that Channel 7 has chosen is a highly scalable intercom system in a 1 rack-unit package. As the network’s capacity needs to evolve, a single ODIN can grow from 16 ports to a maximum of 128 ports. A maximum of eight ODIN units can be interconnected via an optical Inter-Frame Link creating a single matrix with up to 1024 ports.

“We have always had a good experience with RTS comms and that has definitely continued with this new ST-2110 compatible kit,” Spalding said. “ST-2110 gives us a real edge as it easily manages everything we did before but now also gives us more flexibility, via ease of configuration, to be agile when we have special requirements. It also integrates far more quickly with other systems. We wanted an industry standard and we got it with this new RTS solution. Whether we use it in a small OB truck or large TV station, it provides us with the same level of flexibility and functionality. I have to also make mention of RTS, Lucas Bohm and Magna Systems as their support and help with commissioning and integration has been excellent.”

WUPPERTAL, Germany—Riedel Communications has announced that London’s Royal Albert Hall has installed a new Bolero wireless intercom system. The deployment was made as part of the venue’s continued expansion and upgrade of in-house audio equipment and services.

Visiting productions at the Royal Albert Hall use the Bolero intercom system for behind-the-scenes communications during live shows.

“After renting communications systems from a different manufacturer, we chose Bolero for our permanent in-house wireless intercom,” said Ben Evans, audio operations manager at the Royal Albert Hall. “It’s a user-friendly system that gives our clients clear, reliable audio, and it integrates seamlessly with the gear most of them use. The fact that there’s no complex license management was also a significant factor in our decision, and the system's network-based flexibility was a key advantage over competitors’ point-to-point solutions.”

A 153-year-old London venue, the Royal Albert Hall is a highly flexible space with various stage configurations and performance locations. It hosts diverse events, such as rock/pop concerts, orchestral performances, spoken word performances, sports, ballets, ballroom dancing, book launches and poetry. Events rotate in and out quickly, so the venue requires a reliable, scalable communication system that can accommodate the high turnover.

The Royal Albert Hall’s in-house technical services—lighting, rigging, audio, communications—are a selling point for production companies and attract high-profile productions. In 2018, the venue formed an in-house audio team to improve the audience experience. The venue partnered with manufacturer d&b audiotechnik for a permanent PA system, with additional investments in sound desks, microphones, and monitors. Then came the communications system.

“We have a reputation as a trusted technical partner in the events industry,” Evans continued. “Working with Riedel — and having the Bolero comms system onboard — bolsters that reputation and helps us to generate revenue.”

Riedel said the Bolero provdes more channels, better infrastructure and better range, compatibility, and connectivity than the hall’s previous system. It also offers efficient configuration for a range of different events. Interoperability with other equipment means that it is ready to go should issues arise. For example, when a visiting production’s own wireless communications system failed midshow, the crew maintained continuity by switching to the Bolero system employed by the Royal Albert Hall.

The Bolero is used daily as a production communications and talkback system. Communication extends beyond traditional stage teams and show callers. A “shout system” allows front-of-house and monitor engineers to communicate. Separate communication rings simplify interaction for lighting/show callers, audio teams and production. The venue can increase the size of the system for complex productions by adding extra rings.

Likewise, when a large-scale event requires more than the 10 wireless packs already in permanent inventory, the venue can easily scale up by renting additional packs or antennas, it said. For example, the 2024 Olivier Awards needed 30 packs, plus additional Riedel Artist mainframes and panels. In that scenario, the in-house system interfaced with a large Artist setup serving 30-plus users across various site locations.

“The Royal Albert Hall’s technical services are a key part of its brand, and we’re grateful to play a role in the venue’s technical excellence and reliability,” Nacho Lee, program manager of global events at Riedel Communications, said. “The traveling productions that visit the hall can trust Bolero to work with whatever equipment they bring in, and its reliability allows teams to focus on events without worrying about communication failures.”

More information on Riedel Communications products is available at www.riedel.net.

At the 2025 NAB Show in Las Vegas, April 6-9, Pliant Technologies will highlight its CrewCom CB2 Professional Wireless Intercom system now with a new firmware update that adds dual listen capabilities as well as several other feature enhancements to the system.

CrewCom CB2 is a full-duplex, install-friendly and feature-packed solution for small to mid-level applications requiring a reliable, great sounding wireless intercom with excellent RF coverage and range. Available in both 900MHz and 2.4GHz frequency options as well as 900MHz Oceania and 2.4GHz CE compliant models, the system includes the CrewCom CB2 BaseStation and up to six CRP-12 two-channel radio packs to create a powerful but economical wireless intercom system. The latest solution provides customers with two intercom channels as well as interconnectivity to all industry standard two- and four-wire intercom systems.

With the latest firmware update, (v1.2), the Dual Listen mode is now available, which is a selectable mode of operation for existing hardware that will allow individual CRP-12 Radio Packs (RPs) to simultaneously listen to both the A and B channels. When selected, this new mode of operation will allow for each individual user’s RP to be set as needed for their user-specific applications. It will also allow the user to adjust individual channels relative audio levels from the RP.

In addition, two new user-requested feature improvements have also been made to the system. Radio Pack Talk Tones can now be enabled or disabled from the Pack Setting Menu on the BaseStation. In addition to a currently available Momentary setting, the talk button mode for individual Radio Packs can now be set to Latching while in High Density Operational Mode.

“These latest updates provide even more user customization and flexibility based on their application,” says Art Gonzales, Vice President of Product Management for Pliant Technologies. “CB2 provides the lowest cost per user in its class of product with easy-to-use, volunteer-friendly operation. This latest firmware introduces important enhancements based on customer feedback.

Based on the same RF and audio technologies as Pliant’s successful CrewCom system, two other features of the CB2 highlight its system expandability. First, two CB2 BaseStations can be connected and the audio synced to create one system with up to 12 full-duplex users. Two separate CB2 systems can also be synced to ensure RF performance if they need to be co-located in the same RF area.

The CB2 can also sync and be co-located in the same coverage area as an existing CrewCom system. In addition, High Density mode, a selectable mode of operation for existing hardware that will allow user densities to increase by more than double, will allow for up to 16 Radio Packs (RPs) to log into a single BaseStation with the expanded capability to combine two BaseStation for up to 32 total users.

The CrewCom CRP-12 radio packs feature the same batteries as CrewCom, making the batteries compatible with its 6+6 Drop-In Radio Pack and battery charger. The system is also compatible with Pliant’s complete line of SmartBoom headsets.

This affordable, out of the box wireless system boasts simple set up and its small, lightweight IP65-rated beltpacks are reliable, durable and easy to operate. Featuring 7K audio quality, CrewCom CB2 users are sure to experience crystal clear communication in a range of production environments such as theaters, houses of worship, and other small events.

The new CrewCom CB2 Version 1.2 firmware upgrade, which includes the new features and updates, is free of charge to all users and will soon be available for direct download from the Pliant Technologies website.

CrewCom will be in Booth N2769 in the North Hall of the LVCC.

ORLANDO, Fla.—Wireless intercom provider Pliant Technologies said it has expanded its sales network, adding manufacturer’s representative RTSales Inc. RTSales will cover Puerto Rico and seven U.S. states: Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina and Tennessee.

“RTSales will represent Pliant’s entire suite of innovative, professional wireless products, including its CrewCom and MicroCom intercom lines, along with its complete line of headsets and accessories,” Pliant vice president of global sales Gary Rosen said. “We look forward to expanding our sales in these territories with the RTSales team of seasoned sales and support professionals.”

Representing some of the top manufacturers in the professional and commercial audio, video, entertainment lighting, and music production industries, RTSales offers retail, production, and integrated installation partners a direct link to the inside sales and support systems for those companies. For over 40 years, RTSales has offered presale technical support, purchasing and procurement, sell-through support and after-the-sale service and technical training. With offices in South Florida; Central Florida; Atlanta; Nashville, Tennessee; Charlotte, North Carolina; and Alabama, RTSales provides manufacturers and resellers with a critical path to new products, promotions, and technical support, the companies said.

“We are thrilled to have added Pliant Technologies to our portfolio of top manufacturers, and have already been presented with immediate interest in the Pliant product line from various customers,” RTSales President Bert Tunks said. “We look forward to promoting and selling Pliant’s esteemed products as their reputation throughout the industry precedes itself.”

More information about Pliant Technologies is available here.

A reliable intercom system is the glue that holds live production together. In our latest Guide to Intercoms, we take a look at the evolution of intercom systems and how they have adapted to the challenges of today's live production environment.

Download your free guide here

NEW YORK—Pliant Technologies, a leading provider of professional wireless intercom solutions, has announced that it will be showing a range of its latest products and solutions, including the CRP-C12 Compact Radio Pack, at the upcoming NAB Show New York, Oct. 9-10. 

The CRP-C12 Compact Radio Pack is designed for seamless integration with CrewCom and CrewCom CB2 systems. 

Pliant will also be showing several enhancements at the show with the updated SB11L2 SmartBoom LITE Headset and the new PHS-IEHU Miniature In-ear Headset, to provide even more headset options for its customers. 

In addition, Pliant is featuring new accessories, such as the PBT-VMNT Radio Transceiver Battery Adapter and the PAC-RTM-SMU Universal Single RT Mounting Bracket, to enhance the flexibility of its CrewCom Radio Transceiver.

“We look forward to presenting our latest intercom solutions,” said Gary Rosen, vice president of global sales for Pliant Technologies. “Our CRP-C12 Compact Radio Pack, along with the updated SB11L2 SmartBoom LITE Headset, new PHS-IEHU In-ear Headset, and PBT-VMNT Battery Adapter and Mounting Bracket, represent our commitment to pushing the boundaries of wireless intercom technology. These innovations are designed to provide our users with unmatched reliability and flexibility in their communication systems.”

The CRP-C12 is one of the industry’s smallest, fully featured, wireless professional intercom radio packs (RP), measuring approximately 3.5 in. x 3.5 in x 2 in. (9 cm x 9 cm x 5 cm), while weighing just under 9 oz./ 255 g. 

The new compact RP is available in 900MHz (where legal) and 2.4GHz (worldwide). Although small in stature (at least 25 percent smaller in size and 30 percent lighter than most belt packs in use today), the CRP-C12 does not compromise on performance, as it is fully featured and includes support for up to two assignable conferences with a simultaneous dual listen option. It is fully compatible with both the CrewCom and CB2 wireless intercom systems. 

For further customization, it also includes two assignable function buttons that can be configured via a user profile for functions such as stage announce, call, or trigger of contact closures.

The updated SB11L2 SmartBoom LITE Headset includes enhancements to the headset’s existing list of features for improved flexibility, stability, and a more comfortable fit. 

Among the new features is a new field-replaceable cable and a newly designed swivel earcup. The innovative headset features the SmartBoom muting feature, which allows the adjustable microphone boom to act as an on/off switch for quick muting. It also incorporates a closed back, supra-aural on-ear design, and a single-ear lightweight form factor that provides enhanced acoustic isolation. The ambidextrous, swiveling mic boom is flexible and has a noise-cancelling directional microphone optimized for voice communications and outstanding audio quality.

The new PHS-IEHU In-ear Headset utilizes silicone ear concha locks and earbuds for either left ear or right ear orientation. The new headset also allows for the use of custom ear molds designed specifically for the individual user’s ear from custom ear mold manufacturers Coda Room Audio and Sensaphonics. 

With mobility in mind, the PHS-IEHU features an unobtrusive, miniature electret microphone and windscreen with a small flexible boom. '

An offering of models based on various connectivity allows for use with most industry-standard intercom beltpacks via 4-pin or 5-pin XLR connections as well as 6-pin female Mini XLR (TA6F) connectivity. In addition, there is also an option for dual 3.5mm connectivity allowing for its use with MicroCom M or MicroCom XR wireless intercom models. An optional inline PTT (Push-to-Talk) button will also be available for applications where external remote momentary talk on/off operation is required.

The PAC-RTM-SMU Universal Single RT Mounting Bracket and PBT-VMNT Radio Transceiver Battery Adapter can transform any current CrewCom RT into one that will allow placement of an RT with connectivity to fiber where no AC power is accessible, providing approximately 16 hours of RT battery life, depending on battery size/capacity.

For increased accessibility, users can slide on any V-Mount battery to Pliant’s PBT-VMNT battery adapter and plug it directly to the 48V port of any CrewCom RT. The new battery adapter also allows for the use of any industry-standard V-mount battery to be used to power an RT for approximately eight hours or more, depending on battery size/capacity. In addition, the PAC-RTM-SMU universal RT mount was developed for maximum adaptability and flexibility, as it supports Manfrotto-style Hex, 1/4"-20, 5/8"-27 and 3/8"-16 mount thread sizes. 

More information about Pliant Technologies is available at www.plianttechnologies.com. 

WUPPERTAL, Germany—Riedel Communications is reporting that The University of Texas Athletics (UT) has deployed a comprehensive Riedel solution to enable clear communications and streamlined production across its expansive sports facilities. 

The deployment was completed by systems integrator Diversified and the installation includes Riedel's Artist digital matrix intercom, Bolero wireless intercom, and Simplylive Production Suite, providing UT with a flexible, campuswide system that supports high-quality productions and replays with minimal crew.

"Our ability to bring production in-house and create professional content with Simplylive, Artist, and Bolero is massive for our program," said Daniel Dupoux, director, broadcasting and big screens at UT. "It's been crazy simple. Our students knew nothing about production coming in. We were able to put this in front of them, and they could take it and run with it. Within two shows, they're the ones teaching us."

UT Athletics' previous communication system struggled to provide adequate coverage in UT's large venues, particularly in the vast Moody Center arena and in the football stadium, Riedel reported. 

UT replaced this system with Riedel's Bolero and Artist systems, which immediately offered seamless, crystal-clear communication throughout the arena. In extending the Bolero system to its football stadium, UT created created an integrated communication network across its athletics facilities. The resulting Riedel solution allows UT staff and students to move between venues while maintaining connectivity, enabling efficient operations for multiple sports productions, Riedel said. 

"We needed a system that could reach everywhere within our venues and across the entire campus. Bolero and Artist provided that scalability and interconnectivity," said Matt Alvarado, head broadcast engineer at UT. "The clarity and ease of use of the Riedel systems have been game-changers for us, especially when working with student crews."

Additionally, as UT prepares to transition to the Southeastern Conference (SEC), the university is working to elevate its production standards and deliver professional-grade sports coverage with student crews of varying experience levels. Riedel's Simplylive Production Suite enables just one or two operators to create professional-grade productions — complete with multiple camera angles and instant replay capabilities — without a traditional control room. This efficiency was critical for UT, and students are making full use of the system's resources to deliver top-tier sports coverage.

"Creating professional-quality shows requires a high-tech setup with multiple camera angles and replays. With Simplylive we are now able to deliver an exceptional production, including replays, without even needing a control room," Alvarado added. "The Simplylive replays look amazing — super professional — and it's a system that's user-friendly and easy for anyone to pick up."

"UT is home to one of the largest and most prominent collegiate athletic programs in the U.S., and UT Athletics' successful deployment of our technology underscores Riedel's ability to provide scalable, user-friendly solutions for any production environment," said Ben Gabrielson, regional sales manager, South Central U.S., at Riedel Communications. "Bolero, Artist, and the Simplylive Production Suite empower UT to create high-quality content efficiently and raise production value. We're thrilled to see the university embrace these technologies and elevate their sports coverage."

Further information about Riedel and the company's products is available at www.riedel.net. 

ALAMEDA, Calif.—Clear-Com has announced that it worked with Video Progetti to deliver an advanced intercom solution for Radiotelevisione Italiana (RAI), Italy’s state broadcaster. 

The innovative deployment was designed to enhance RAI’s production capabilities across its extensive network of production centers and regional stations, making it one of the most sophisticated intercom setups in Europe, the companies reported. 

RAI, the Italian state broadcaster, operates four major production centers in Milan, Naples, Rome, and Turin, along with 23 regional stations. As the fifth-largest media company in Europe, RAI manages 14 TV channels and 23 regional feeds, providing a comprehensive broadcasting service to the nation. 

RAI required an intercom solution that could handle the complexity of its productions, from major live events to small studios. The solution needed to provide a centralized management mechanism, integrating each sub-system into a single multi-studio environment. Additionally, the intercom terminals had to offer robust and reliable wireless operation, Clear-Com reported. 

Video Progetti proposed and deployed a full Clear-Com system based on the Eclipse HX Digital Matrix and FreeSpeak II wireless system. Each of the five galleries (control rooms) has its own Eclipse matrix, interconnected in a peer-to-peer fashion via IP using RAI’s standard IT network. This forms a seamless integrated system with a sixth matrix, referred to as "POOL," managing all shared resources like wireless beltpacks and studio panels independently from each gallery. These functionalities are embedded into the Eclipse matrix, eliminating the need for additional middleware or orchestration. The wireless FreeSpeak system can be shared across all galleries and studios as required, Clear-Com explained. 

"Clear-Com's solutions have proven to be transformative for the team’s production capabilities," said Francesco Struzzi, sales director Video Progetti. "The integration and flexibility of the Eclipse HX Digital Matrix and FreeSpeak II wireless system have significantly enhanced our ability to manage complex productions seamlessly across multiple locations." 

In addition, the use of the 1.9GHz frequency allows for a robust and interference-free radio system. Clear-Com's optimized DECT technology ensures interference-free wireless communication between transceivers and belt-packs. The ease of use of the solution is further enhanced through the HCI API, which allows for control from third-party automation systems, making system reconfiguration quick and easy. The Clear-Com solution includes configuration software (EHX) with a client-server topology, allowing multi-user access with varying levels of permissions. EHX also provides telemetry data on RF signal statuses, battery levels, and alerts to ensure maximum reliability, Clear-Com said. 

Dynam-ECTM software offers an additional operational management layer with a customizable graphical interface and drag-and-drop functionality. 

The deployment of Clear-Com’s products supports mid-large scale studio facilities, allowing for maximum scalability, flexibility, and coexistence of the same solution across different studios and galleries. For remote production of sports events and major OB productions, the compatibility of standardized radio frequencies abroad and the ability to interconnect with other systems showcase Clear-Com's long-standing tradition of openness and versatility, the companies reported. 

CLEVELAND—Telos Alliance has announced the Infinity Virtual Commentator Panel, a new addition to the Telos Infinity VIP Virtual Intercom Platform. Infinity VCP is a unique extension to the VIP product family that enables remote contributors to access a commentary or announcer station from anywhere in the world through the VIP intercom platform. 

Built-in features include the ability to mute the on-air microphone feed when using comms or speaking “off air”, and create a custom monitor mix of IFB, program, mix-minus, and aux sources - each with individual gain controls - all available while still using dedicated VIP intercom keys, the company reported. 

“Virtual Commentator Panel is a new form of VIP panel with a dedicated and familiar feature set that any voice artist, commentator, or TV or radio reporter will instantly recognize and understand,” said Martin Dyster, Telos Alliance vice president of business development and Infinity product director. “Infinity VIP was designed to be used for traditional communications, but our customers recognized and valued the platform's unique potential for remote on-air contribution; VCP delivers that functionality with a combination of intercom and dedicated contributor-specific features.” 

Like other Infinity VIP panels, the Virtual Commentator Panel is accessible from any computer, tablet, or smartphone using an HTML5 browser, or on iPhone and Android smartphones via the VIP App. For situations where a traditional hardware controller is preferred, VCP seamlessly integrates with the popular Elgato Stream Deck + through a dedicated Stream Deck plug-in, the company explained. 

VCP requires the recently released V3.0 Infinity VIP software to enable it as an optional licensed feature. It is available immediately in four, eight, and 12-button configurations through Telos Alliance’s worldwide network of Telos Infinity channel partners.

To learn more about Infinity VIP, visit https://telosalliance.com/vip. 

HUNTINGTON BEACH, Calif.—Pliant Technologies has released details of its work providing technologies to AY Productions, a specialist in audio and intercoms that provides television networks with a talented team of communication engineers for the setup and operation of intercoms for a range of major sporting events. 

Since AY Productions first started using Pliant Technologies’ CrewCom Wireless Intercom System, the company has deployed CrewCom for a range of live productions on major networks, such as the AFC Championships, the Super Bowl and the NFL Combine, among many other large-scale live sporting events. 

As these types of productions have become more massive and technical, AY has expanded its CrewCom inventory, now carrying a total of 42 CrewCom CRP-44 Radio Packs (RPs) in addition to several CrewCom Radio Transceivers (RT), Control Units (CU) and SmartBoom headsets from Pliant Technologies.

Long-time Pliant users and AY Productions Audio Engineers Max Muehlen and Sean Weathersby praise the system.

“CrewCom is a great wireless intercom system to work with,” said AY Productions audio engineer Max Muehlen. “It’s the programming for me – being able to go ahead of time, build out the system and implement it once you’re there, is invaluable.” 

AY Productions audio engineer Sean Weathersby also praised the system saying that the “versatility and the flexibility of the system has been super useful in so many ways, and it helps keep us at the forefront of quality as our standards and our client’s expectations continue to increase for these significant shows.”

Now with enough CrewCom RPs for nearly any production, the two are pleased with the recent expansion of Pliant gear. “One of the main goals of AY Productions is that we are a one-stop shop for coms,” explained Weathersby. “With the additional RPs, we’re able to meet the needs for any size production we’ve encountered or may encounter in the future.” 

One notable example of this being AY Productions taking on the NFL Combine. “The Combine was a big task, because at the same time, the NFL Network was doing multiple shows. Sean was swinging from studio to studio and CrewCom followed – the system was able to delegate that really well,” said Muehlen. “The ease-of-use of the RPs was also an important aspect here. Many other beltpacks can often be complicated for users, and we used to get a ton of questions about how to work the gear, but with the CrewCom RPs, it’s completely simplified. On top of that, the audio quality is great.” 

The robust design of CrewCom products has also been a standout feature in recent events. “With all the Pliant solutions, but specifically with the RPs, we’ve noticed how sturdy and resilient they are, even after being put through such demanding productions,” said Muehlen. In addition, the audio engineers admit the battery life is exceptional. “It’s better than anything else we’ve had in the past,” says Weathersby. “We’re traditionally good for an entire show.”  

“CrewCom has been a consistent, rock-solid solution for us and our clients,” said Muehlen. “The Pliant headsets and radio packs have consistently been the most requested by clients, and I’m sure that will likely be the case for a long time,” adds Weathersby.

More information about Pliant Technologies is available at www.plianttechnologies.com. 

Broadcasting is all about communicating to and with the viewing audience. A big part of making this happen is the ability for production teams, technical crew and on-air talent to communicate with each other. Which is why intercom has always been a key technology, albeit one with fairly humble beginnings. But from relatively simple systems for studio communications, with facilities to talk to incoming sources, it has grown into both a continually developing technical area and a substantial business sector.

Part of this can be attributed to the expanding scale of TV production, not just bigger and more elaborate shows but also the ever growing use of remote access through IP networks and the cloud. This has seen REMI (REMote Integration) become a major consideration for intercom installations, although most manufacturers regard it as something that is already well-established in live production.

Smaller Crews
The difference today, says Dave MacKinnon, recently appointed vice president of product management at Clear-Com, is that whereas such a set-up would have been “very well planned out” 10 years ago, broadcasters are now working on a more “run and gun” basis.

“More productions are being done by either one person or a small production team,” explains MacKinnon, who came to Clear-Com after a career that began with the federal government and continued with 12 years at NBCUniversal. “And because of increased bandwidth and 5G, the production center doesn’t have to be in the city the show is coming out of. In the last few years the economics of broadcasting have changed dramatically, with many broadcasters wanting to spin up FAST channels to extend the value of what they are doing.”

As part of this, MacKinnon adds, “flexibility and interoperability” are the two main features broadcasters expect from modern intercom systems. Both these criteria are highlighted by John Hooper, president of Eartec, which produces a range of wireless headsets that can be connected to wired intercoms using the company’s digital interface module.

Eartec’s “plug and play solution includes software to balance the signals of the existing wired intercom and Eartec’s full duplex wireless transceivers to create a seamless audio link,” Hooper says. “We’re also seeing a growth in demand for long-range communication and offer [Eartec’s] Global Connect system for wireless communication over IP. This is linked to a computer or even a smartphone and allows mobile wireless users to communicate in full duplex through the internet.”

Eartec recently announced the availability of its new UltraLITE PRO16, a full duplex wireless headset aimed at larger crew sizes.

REMI Workflows
Rick Seegull, senior vice president of technology and business development at Riedel Communications, adds scalability and reliability to the list of requirements along with flexibility and interoperability. “Of course, there is a major IP component to provide for these features and most are converging to a SMPTE ST 2110-based system so they can easily share resources and sources—for everything, not just intercom—without creating technology islands,” he says.

REMI workflows have been at the forefront of broadcaster’s needs in live location work for several years, Seegull adds.

“This has escalated exponentially since 2020 and now become a standard component for live events, as is At-Home production allowing operators not only to be in the broadcast control room as opposed to on-site but now even being at home whenever the need arises,” he says. “Scalable intercom systems over WAN via VoIP [voice over IP] connectivity or even uncompressed, extreme low latency connections with panels linked anywhere in the world, which allows operators to use the same components they would in the broadcast truck at the venue only back at the main control room or even at home.”

Increasing Interest in Cloud Connectivity
As for the cloud, Seegull comments that it is “definitely being discussed” and used more when it comes to intercoms. This growing interest in virtualized and de-centralized hosting for intercom operations is confirmed by Martin Dyster, vice president of business development at Telos Alliance, which has been a leading proponent of cloud-based communications in recent years.

“We’ve seen a lot of growth and increased interest in this area,” he says. “It’s not necessarily because people are getting into cloud production per se or building entire systems around cloud-based audio and video technology, although those customers exist. People recognize the benefits of a virtualized comms system in being able to deploy an intercom panel at the drop of a hat to anybody anywhere in the world without the overhead of boxing up a piece of hardware, shipping it round it world and relying on someone to hook it up remotely.”

Telos has “worked closely” with the Media and Entertainment team at AWS to determine “best practices” for larger cloud workflows, according to Dyster. “We’ve also worked with technology partners to get over some of the hurdles of moving multicasts between elastic cloud computing instances [a virtual server or computing environment], which, up until now, has been very difficult to do. The partnership with AWS is very positive and they chose us as the comms partner for its delivery of the NAB Show LIVE broadcasts.”

As Michael Brown, business development manager at RTS, observes, one of the first questions asked when people discuss the cloud is: “Whose cloud?” The options are, he says, hardware on-premises or bringing in a third party to oversee the connections set-up. “Other questions that must be answered include “who is responsible for reliable connectivity and who is liable if there are missed commercial inserts when an automated update to another network occurs?’” he muses. “As well as answering these questions, the technology must be proven before a totally cloud-based comms systems is deployed on a high profile, high value production.”

Brown envisions a hybrid design, with a hardware backbone and cloud connectivity “as an adjunct and secondary usage for non-critical communications.”

Gary Rosen, vice president of global sales for wireless intercom developer Pliant Technologies, calls cloud-based intercom products “a great enhancement to an existing infrastructure” but is not convinced it will become the dominant technology for communications, at least in the short-term. “With so many factors needed to make cloud devices work external to the venue, and given the reliability of on-site systems, I don’t believe current systems will be replaced with cloud-based intercom in the near future.”

Options for cloud operations, Rosen adds, include dedicated and hosted servers, which are either in-house or provided by the likes of AWS and Google. AEQ has taken a different approach to most broadcast manufacturers by offering a dedicated cloud service that was created for the company’s systems.

“We manage it and is our own cloud, providing support to our intercom systems with full back-up and no other material on it,” explains sales director Gustavo Robles. “The cloud is very popular because it offers the possibility to interconnect remote locations in a very easy way. But there are still big projects for big customers that demand a traditional, robust, mega-redundant central matrix with dedicated hardware.”

Despite this, Robles acknowledges, requirements are changing, with users deploying what suits the productions, including utilizing smartphones or wearables as wireless beltpacks. The shifting nature of intercom is also shown by Riedel connecting analog microphones to a Bolero wireless intercom beltpack for interview work; and Telos’s prototype combined comms and commentary software panel, which can be controlled either by a touch screen or a hardware box such as the new Elgato Stream Deck Neo.

Which shows that in many ways broadcast intercom is the same as it has always been but is also evolving as new technologies appear to meet broadcaster’s needs.

WUPPERTAL, Germany—Riedel Communications has announced that TVMonaco, the first general-interest public television channel in Monaco, has selected Riedel's Artist intercom system and a suite of SmartPanels, along with the Bolero wireless intercom system, to ensure seamless communication across its broadcast operations. 

Officially launched on Sept. 1, 2023, by Prince Albert II of Monaco, and a new addition to the TV5MONDE network, TVMonaco is dedicated to delivering content centered around the environment, news, sports, and the art of living on the Riviera. 

"Riedel's state-of-the-art solutions not only met our immediate communication needs but also gave us confidence in our ability to launch a brand-new broadcast station on schedule and bring our programming to air successfully," said Sylvain Bottari, CTO at TVMonaco. "The company's commitment to excellence and its unparalleled support have been instrumental in ensuring a seamless launch for TVMonaco within a short time frame, and the intercom systems have performed flawlessly since day one."

The Artist-1024, SmartPanel, and Bolero systems are integral to TVMonaco's operations, supporting editorial and technical teams by facilitating communication between the control room, MCR, seven editing rooms, and maintenance cockpit. The Riedel intercom systems have proved especially useful for TVMonaco's sports magazine and TV news segments, which require intensive communication.

The production team also relies on the Riedel solutions to ensure connectivity with external partners. The system's compatibility with various audio formats, including Dante, Madi, and AES67, as well as its support for SMPTE ST 2110, provides TVMonaco with a future-proof solution.

An Artist-1024 intercom node, along with an array of Riedel SmartPanels (including the RSP-1232 HL, RSP-2318, and DSP-2312), and Bolero beltpacks, was delivered and taken live to support the channel's inaugural broadcast. The ergonomic design of the SmartPanels, the flexibility of Artist for daily studio operations, and the unparalleled performance of the Bolero wireless system were key factors in TVMonaco's decision to choose Riedel over other vendors. Riedel's Director software provides a user-friendly interface that accelerates the production workflow and enhances daily operations.

"I am delighted to see our partnership with TVMonaco come to fruition," said Philippe Delépine, Regional Sales Manager Southern Europe at Riedel. "Their selection of our wired and wireless intercom systems for this critical launch underscores the trust and confidence they have in our solutions. Moreover, this collaboration exemplifies Riedel's ongoing commitment to delivering reliable, intuitive communication solutions that empower broadcasters to excel in a competitive media landscape."

Further information about Riedel and the company's products is available at www.riedel.net. 

Eartec has introduced its UltraLITE-PRO16 series that “sets a new standard in full duplex wireless for both studio and on-location TV production,” the company said.

The self-contained headsets provide simultaneous talk operation for up to 16 users without a HUB and are engineered with a “lightning fast” microprocessor that eliminates transmission latency and voice echo supplying crystal clear audio. 

The Pro16 features two channels of communication and utilizes Active Frequency Hopping technology to evade interference while also boosting range up to a half mile. Upgrades include a metal reinforced microphone boom, all stainless hardware and rechargeable batteries that operate for 10 hours. Both single and dual ear models combine extra wide, soft padding to provide exceptional comfort, Eartec said.  

The UltraLITE-PRO16 will begin shipping in July.

Television operations and production is a team effort where clear communication between all members is critical. Communicating a camera angle, inserting a graphic or counting into a video replay all require clear, uncluttered, undistorted communications between producers, directors, operators and technicians.

When I started working in television/outside broadcast, I used to think the most important job of audio was to get on-air and mix a good sounding show. I learned quickly that intercoms were probably the most important aspect of audio’s job. You can lose a camera, crash a recording machine and even up-cut a commentary microphone, but if you lose the producer’s or director’s microphone you are probably screwed—believe me I know.

Intercom Etiquette
Television communications evolved from readily available telephone technology and even into the 1980s broadcast communication systems were a basic telephone “party line” configuration. The director’s camera conference would be where all the camera operators communicate on a single channel. Even a communications channel was often called a “P.L.,” which is shorthand for private line or party line.

In those days, the CBS OB van had only three basic channels of party-line communications—the director’s channel, the producer’s channel and an engineering channel. Additionally, there was the ever-present director and producer “hot mic,” which was heard throughout the OB van over open speakers so that if you were not on the director’s headset channel everyone could hear the director or producer over their hot microphone.

The 1980s began a period of improvements as the needs of broadcasters became defined and refined. Initial six-channel modular intercom systems were a lot like the analog days of telephones with delays and echoes that inhibited clear communications. 

Equipment manufacturers were quick to adopt the latest telecommunications technology and next came various schemes of analog multiplexing where the systems evolved with increased channel counts along with programing flexibility. As with most things electronic, the final transition to digital solved most of the inherent deficiencies in an analog system.

I admit that there were some advantages to only having a few channels of communications, but the downside is that chaos can quickly ensue when someone gets “wound-up” and starts yelling over people on the same channel. Intercom etiquette not only includes polite interaction, but quick conversation. 

My good friend and fellow mixer/A1 Pete Addams preached the concept of “word economization” when talking on intercom systems. You don’t need a chapter’s worth of information when only a sentence or a word will do. The infamous producer Don Ohlymeyer only needed one channel of communications and had the quietest communications of any live network production I witnessed. It was simple—the general rule was that everybody listened to Don and spoke only when spoken to. I miss Don!

Current communication systems have almost unlimited channels permitting abundant programing possibilities without worrying about limitations on channel capacity. Digital communications systems can easily be programmed for “party lines” or a “point-to-point” individualized channel. In addition to channel flexibility, digital intercoms have become incredibly sophisticated with programming that makes possible such things as splitting the left and right ears between different channels and being able to blend selectable channels together in each ear. 

These communication tweaks are a tremendous benefit in a complex and hectic broadcast production world and personalized communications will endear you to most directors, producers and operators.

The Dark Side
As necessary as intercoms are, there is a dark side to them. There seems to be a shield of anonymity when some people put on a headset. I remember being told by a three-lettered network that I had “thin skin.” The shield/excuse often was called “in the heat of the moment, or it was nothing personal.” Well, some of it I took personal and so did some of my colleagues. What has been excused as “locker-room talk” is not excusable over the headset.

Remember, a headset is a microphone and a speaker and in the broadcast world there are many remote intercom stations that also have built-in speakers—and from my years of experience there was loose chatter that could be considered offensive, rude and down-right hateful. Before the HR and legal departments interceded, outside broadcasting had become wild and wooly, and the intercoms were the undoing of several on-camera talent and a few directors and producers.

Intercoms are often viewed as mundane and a necessary evil, but I contend that intercoms should be viewed as the backbone of a broadcast production and essential. A director will remember you if they had intercom problems before they would ever remember if you had a great mix! 

WEST MONROE, La.—Pliant Technologies has announced that Christ Church, which has campuses in West Monroe, Ruston, and Sterlington, has deployed its CrewCom Wireless Intercom System at the church’s largest campus in West Monroe. The West Monroe campus attracts roughly 2,000 congregants each week. 

To produce the quality services at the church and for the online community that tunes in remotely, Christ Church, West Monroe, deployed Pliant Technologies’ CrewCom Wireless Intercom System for seamless communication amongst its media and production team.

The West Monroe location has a full production setup, including eight cameras, and a separate in-house and online mix. 

For intercoms, the team utilizes a CrewCom Control Unit (CU), as well as four of the brand’s CrewCom Radio Transceivers (RTs) placed throughout the facility: one in the video booth located at the top of the sanctuary, one placed behind the stage, another placed near front of house, which is located mid-sanctuary, and the last located in the front lobby in order to reach the parking lot for their outdoor events. 

The team has a total of 15 Pliant CrewCom Radio Packs (RPs) consisting of ten two-channel and five four-channel packs, and 15 Pliant single and dual-ear SmartBoom PRO headsets.

“With this setup, we have complete coverage of the entire campus. It’s very versatile and we can go pretty much wherever we want with the comms units,” says Craig Roberson, media and production director at Christ Church, West Monroe. “With the ability to have multiple Radio Packs per Radio Transceiver at a time, our personnel are always in range, even if they are out in the parking lot for an event.” 

According to Roberson and other members of his team, including Johnny Norman, Christ church video director, and Casey Newcomer, Christ Church videographer, the upgrade to Pliant has been a vast improvement, providing clear communication. 

“We are able to hear the band even if we are not in the worship center, as well as the director talking to us,” says Norman. “We came from a one-channel system, so having additional channels has been a real benefit, while also being really straightforward to learn and use.”

The ability to customize channel assignments for different personnel is another key benefit for the Christ Church media and production team. “Our audio tech can just talk to me and the camera operators don’t have to hear him in their headsets,” says Newcomer. “It cuts down on a lot of unnecessary chatter.”

Additionally, the team feels as though the audio quality and range of the Pliant CrewCom system is unmatched. “I noticed an improvement from day one,” says Norman. “We can hear everybody very clearly. The camera ops especially have told me that they can hear everything I say now. Before, we only had single-ear headsets, but now, all camera ops on stage with the band have a dual-ear headset, so they can hear the band and me in both ears. This results in fewer mistakes on my part and theirs because we now have clear communication.” 

“It's been a night and day difference from what we've had,” Roberson adds, “I don’t think we realized how poor the audio quality was on our previous system until we started using Pliant. Also, the build quality is exceptional; it just feels much more rugged and professional from what we were previously using. Our old system became very uncomfortable after one service; with Pliant, this is not the case.” 

Other features the team praises Pliant for include volume adjustment, configurability to customize each pack, and the long-lasting battery life of the radio packs. 

“With our previous system, we could not adjust the overall system volume at all, so it is great that we can make that adjustment to the gain in CrewWare and also still have the individual user adjust their volume,” says Roberson. “Also, the ability to create different profiles and pre-set the settings and channels of each radio pack is amazing. That’s helped us out a ton, especially for us three (myself, Johnny and Casey) who mainly talk to each other about the overall production. The audio team and camera ops are no longer distracted by our conversation and can focus on their aspect of the production. Not to mention, the battery life on the packs is fantastic. We have backup batteries, but we have not needed to use them since the packs still have power.” 

More information about Pliant Technologies is available at www.plianttechnologies.com. 

 ALAMEDA, Calif.—Clear-Com has released details about how it played a pivotal role in the seamless coverage of the recent solar eclipse on April 8, 2024 by NBC KXAS and Telemundo KXTX. 

During their coverage, both stations used Clear-Com’s Eclipse HX Digital Matrix intercom system and innovative Agent-IC mobile app software to deliver captivating live broadcasts from the heart of the action at Reunion Tower in Dallas, Texas.

Martin Dzurenko, Engineer at NBC KXAS and Telemundo KXTX praised the reliability and versatility of Clear-Com's solutions during the event.

"We utilized Clear-Com's Eclipse HX Digital Matrix intercom system and Agent-IC software to facilitate 28 live shots, seamlessly transmitting content back to our studios," he said. "The flexibility of Agent-IC running on iPads and cell phones allowed our producers to efficiently produce the shows while maintaining constant communication with the studio." 

Delaney Duffey, Engineer at NBCUniversal added that “Clear-Com's technology played a crucial role in ensuring seamless communication and coordination, allowing us to capture the magic of this celestial event and share it with audiences worldwide."

More specifically, Clear-Com's innovative communication solutions, including the Eclipse HX Digital Matrix intercom system and Agent-IC software, facilitated real-time coordination and communication among broadcasters, ensuring the smooth transmission of live broadcasts.  

The use of products during the eclipse also showcased Clear-Com's commitment to enabling broadcasters to excel in even the most demanding live production environments, the company said. 

Clear-Com's Agent-IC app, utilized by both station producers and on-the-ground anchors, provided real-time communication and monitoring capabilities, ensuring smooth coordination throughout the broadcast. 

"Our Agent-IC technology empowered broadcasters to stay connected and in control, whether on-site or remotely," said John Kruman, business development manager at Clear-Com, highlighting the significance of Agent-IC in enhancing the production workflow. "We are proud to have played a crucial role in enabling NBC KXAS and Telemundo KXTX to deliver exceptional coverage of this monumental event."

For more information about Clear-Com and its range of communication solutions, visit https://www.clearcom.com/. 

ALAMEDA, Calif.—Clear-Com has announced plans to highlight a range of cutting-edge products during the 2024 NAB Show at Booth C6007 that emphasize the company's commitment to advancing mission critical communication solutions for the evolving needs of the industry. 

The key highlights of Clear-Com's presence at the show, which will take place April 13 to 17 in Las Vegas, include Gen-IC Virtual Intercom,  Arcadia Central Station, the latest enhancements to Eclipse HX 13.1, and the EQUIP wireless intercom system. In addition, the company is excited to showcase the HXII-DPL Powerline Device, the latest advancement in intercom connectivity.  

“We are thrilled to showcase our latest innovations at NAB 2024,” Clear-Com vice president of product management Dave MacKinnon said. “With the introduction of Gen-IC this year, we're demonstrating Clear-Com's dedication to providing content creators with the most advanced tools at every level to drive their success in an ever-evolving industry." 

Gen-IC and EQUIP will be showcased prominently at the booth, offering attendees a chance to delve deeper into these products and experience firsthand Clear-Com's dedication to equipping broadcasters and media production professionals of all levels with state-of-the-art solutions. This demonstration underscores Clear-Com's ongoing commitment to enhancing workflow efficiency and optimizing overall performance in the industry, the company said. 

Gen-IC, Clear-Com’s virtual intercom service, stands ready to redefine the benchmark for intercom systems within the industry, the company reported. 

Available as monthly or yearly subscriptions, Gen-IC provides cloud powered intercom to content creators and productions with unmatched versatility and scalability. Gen-IC Essential supports Clear-Com’s intuitive and familiar virtual intercom clients, Agent-IC mobile app and Station-IC virtual desktop client provide dedicated talk listen and level controls per channel enabling fully virtual intercom deployments without dedicated hardware. Gen-IC Premium adds robust interfacing to any hardware intercom systems through Clear-Com’s tried and tested range of LQ Series IP Interfaces to 2-wire, 4-wire, GPIO and SIP, all configured by the CCM browser interface. 

Clear-Com also reported that its EQUIP wireless intercom system eases communication in industrial settings. With exceptional audio quality and hands-free operation, EQUIP ensures seamless connectivity for up to 40 headsets per system using up to 4 remote transceivers that can be placed for capacity and coverage. Its full-duplex communication capability allows simultaneous two-way conversations, enhancing productivity without interruption and delays. Simple NFC pairing and voice alerts make setup effortless, while a user-friendly touchscreen interface ensures easy monitoring and configuration. 

The HelixNet HXII-DPL Powerline Device, enables HelixNet to further adapt to existing cabling infrastructure. Serving as a pivotal update to HelixNet Intercom User Stations, this compact device seamlessly integrates with both Arcadia Central Station and legacy HMS-4X Main Station. By leveraging existing 3-pin XLR cabling, the HXII-DPL facilitates connectivity through passive cabling allowing multiple stations to operate on a single robust line with digital quality of service. This update ensures enhanced convenience, scalability, and reliability in intercom systems, making communication smoother than ever before. 

For more information about Clear-Com and its products, visit https://www.clearcom.com/.  

ALAMEDA, Calif.—As part of its strategic move towards virtual technology, Clear-Com has introduced the Gen-IC Cloud Intercom system, a secure and flexible virtual intercom solution that allows users to easily integrate on-premise hardware with virtual intercom clients. 

Designed for scalability, Gen-IC Cloud Intercom will allow end-users to quickly ramp up multiple virtual clients as needed, with the unique capability of integrating with Clear-Com’s extensive hardware infrastructure over LAN, WAN, and the Internet.

Given the importance of low latency in audio comms, Clear-Com has developed a unique virtual intercom application that can be deployed on selectable regional targets. This minimizes the latency inherent when going virtual by giving administrators the ability to easily deploy Gen-IC Cloud Intercom closest to where teams are doing work. Moreover, Gen-IC Cloud Intercom instances from around the world can be linked, producing the ultimate communication and collaboration tool for mission-critical productions.

Product Manager Kari Eythorsson shared that “Gen-IC Cloud Intercom and SkyPort are the result of extensive development by our engineering teams and customer testing,” explained product manager Kari Eythorsson. “Virtual intercom systems offer unique challenges, and we know our customers expect a reliable and well-designed solution from us. We are proud to bring this Partner-serviced solution to market and are excited by the possibilities of what we can do in the virtual space moving forward.”

Clear-Com also reported that during extensive field trials, users reported excellent results, even in the most challenging situations. Antonio Barbosa, an engineer at TV Globo and his team tested the product and stated that “TV Globo's test experience with Gen-IC Cloud Intercom was extraordinary. The system showcased seamless communication and exceptional audio quality, even in high data traffic event scenarios."

The system is designed for ease of use and utilizes Clear-Com’s award-winning virtual clients, Agent-IC mobile app and Station-IC virtual desktop client, eliminating the need for additional user training. Connections from the virtual clients to hardware ecosystems is achieved through the existing range of Clear-Com LQ Series of IP Interfaces, with no dedicated interfacing requirements.  

The Clear-Com SkyPort provides Workspace Management for Partners, making it easy to manage many different customer sites and events in one online application. Through SkyPort, Partners are empowered to authorize local administrators to manage events and put the control in the users’ hands, while still benefiting from Clear-Com’s impressive support capabilities provided via their Partner network.

Gen-IC Cloud Intercom and SkyPort will make their debut at the ISE 2024 show at the Clear-Com Stand #5H620.

ALAMEDA, Calif.—Clear-Com has announced that it played a crucial role in the comprehensive upgrade of Tulip Television Co. Ltd.’s intercom system for its new office building in Toyama City, Japan. 

An affiliate of Japan News Network (JNN), the construction of Tulip TV’s new office building in Toyama City required a comprehensive update for the Japanese broadcaster’s intercom system.  

The system was provided by Matsuda Trading (MTC), Clear-Com’s distributor in Japan. The new system included a Clear-Com Eclipse(r) HX digital matrix system with FreeSpeak Edge digital wireless and leverages Clear-Com’s highly flexible mobile smartphone app, Agent-IC, and provides a cutting-edge solution for simplifying and streamlining comms for Tulip TV.  

The system utilizes an Eclipse HX-Delta as a central matrix, which is equipped with an E-IPA card for IP connectivity to connect V-Series Iris Panels, FreeSpeak Edge transceivers, and Agent-IC between different rooms and other locations, with Iris panels located at remote master/news desks. All wireless transceivers are driven through the IP network. Additionally, Tulip has adopted a 5 GHz FreeSpeak Edge system, providing wireless coverage for the beltpacks in their ground floor studio.  

“All endpoints are connected as a single communication system. Numerous Clear-Com Iris key panels are deployed in each sub-table location, with further interoperability includes cameras, radios, announcer talkbacks, and phone lines,” the technical team of  Tulip TV explained.  

In addition to meeting requirements for cost and scale, the system designed for the new space provided Tulip TV with an advanced communication environment that takes full advantage of the Clear-Com system’s high-level functionality. 

In a statement, team at Tulip stated that “Clear-Com’s EHX management software is easy to use” and that they are “satisfied with the ability to create a diverse communication environment."  

The improved ease of use and overall reliability also enhance Tulip TV’s operation experience. The deployment of Agent-IC, which has become a standard for Japanese broadcasters, further optimizes their communication with relay destinations.

Beyond that, the use of Agent-IC and the possibility to license additional capability for the Clear-Com E-IPA card will ensure the system can be expanded should Tulip TV need to scale the system up to connect fluently and reliably with other studios and individuals in the future, the companies said. 

WUPPERTAL, Germany—Riedel Communications has announced that Lamar University, one of the fastest growing universities in Texas, has upped its game with the addition of Riedel's cutting-edge communication solutions for use in its stadium control room and a newly designed 24-foot broadcast trailer from Allied Broadcast Group. 

Equipped with an Artist-1024 digital matrix intercom, 10 Bolero wireless beltpacks, and eight RSP-1216 SmartPanels, in both the control room and the mobile unit, Lamar University is now able to use one system for multiple teams across different venues, enabling it to cover various events from sporting activities to commencement ceremonies, both efficiently and reliably, Riedel reported. 

"The flexibility of the system is what amazed me," said Scott Price, associate director of broadcast and AV, Lamar University. "When I tried out the headset, it was rock solid without a hiccup or dropout, and the clarity was incredible! I had no problem hearing what was said — even in a crowded, noisy venue. Bolero is physically sturdier, more reliable, and audibly clearer than other systems I've tried. The unmatched clarity, range, durability, and scalability of the Bolero wireless intercom, along with the flexibility of Artist and the SmartPanels, made Riedel the clear choice for us."

Previously, the university faced the challenge of coordinating multiple teams and volunteers across different venues. Now, with just three antennas, they can cover the entire campus. Paired with the new control room and mobile unit, which are both using Riedel's integrated solutions, Lamar can now cover additional events campus-wide, providing a unified communication platform with far fewer pieces of equipment required, streamlining operations for camera operators, engineering teams, marketing professionals, athletic directors, and students involved in the production. For instance, Price and his team can ensure constant and clear communication with camera operators, even beyond the endzone and into the building. In addition, they can color balance the cameras without interfering with the producer, Riedel reported. 

The mobile unit, designed and built by Allied Broadcast Group, contains a mirror image of the control room's Artist, Bolero, and SmartPanels, providing a familiar set of tools and cost-effective flexibility for the production teams.

Instead of trenching fiber across the campus to reach distant venues, Lamar University can now deploy the mobile unit to cover additional campus sporting events such as volleyball, baseball, and eventually tennis. Students can get valuable real-world experience in both a control room and mobile truck environment, learning broadcast on state-of-the-art professional equipment, the companies said. 

"We are excited to support the next generation of professionals in learning our products — in both Lamar's new control room and the mobile unit from Allied Broadcast. This deployment is significant for both Riedel and the industry as it demonstrates the versatility of Artist and Bolero solutions in educational settings as well as mobile units," said Ben Gabrielson, regional sales manager, Southwest, Riedel Communications. "We are thrilled to be involved with Lamar University and look forward to seeing how this collaboration will enhance their events as well as their students' education."

Further information about Riedel and the company's products is available at www.riedel.net. 

WUPPERTAL, Germany—Riedel Communications has announced that Miyagi Television Broadcasting, a key broadcaster in the Tohoku area in Japan's Miyagi Prefecture, has chosen Riedel's products to create an a new communication ecosystem. 

As part of the upgrade, Miyagi Television Broadcasting selected Riedel's Artist and Bolero systems provide the balance of functionality, performance, and cost required by the broadcasting giant, as well as ease of use and simple maintenance, Riedel reported. 

"While it's different from conventional systems in some respects, Riedel's innovative intercom concept has been enthusiastically embraced by our team and has consistently delivered stable performance since its implementation," said Hino Takazumi, technology promotion department, general affairs bureau, Miyagi Television Broadcasting. "We are glad we made this decision and excited about the future possibilities it opens up for us. As we look ahead, we are confident that Riedel will continue to be our trusted partner."

Along with an Artist-1024 node and an RSP-1232HL SmartPanel, the broadcaster's new communication ecosystem includes 15 RSP-1216HL SmartPanels, four Bolero active antennas, and 10 Bolero six-key wireless intercom beltpacks. Though Miyagi Television Broadcasting originally intended to perform a simple update to its production sub-intercom, the broadcaster discovered that the antennas could be positioned to serve as a sub-intercom for the entire program, including news sub-intercoms. With beltpacks distributed throughout office spaces and studios, the broadcaster also uses the Riedel system for various mission-critical functions, including communication between subs and studio staff, PGM exchanges, studio commentaries, and inter-room communication.

This integration of the intercom system with both production and news sub-intercoms has resulted in great cost savings for Miyagi Television Broadcasting. On top of realizing excellent sound quality with its Riedel systems, the broadcaster also benefited from its ability to assign 16 buttons to a single talk panel, adjust headset amplifier levels for specific terminals, and use the Director application to better visualize the workflow and manage equipment loans for its key stations. 

Notably, during a 2022 election special, an expert panel was pulled into an unused studio to create a simple subchannel for online distribution. Enabling information-sharing with terrestrial subs, this model strengthened the broadcaster's ability to swiftly disseminate critical information, the companies said. 

"Miyagi Television Broadcasting's integration of our intercom systems perfectly demonstrates how Artist and Bolero bring flexibility, unwavering performance, and improved cost efficiency to modern production environments," said Vincent Lambert, general manager Japan and South Korea at Riedel Communications. "We are delighted to witness their enthusiastic adoption of our communication solutions, and we look forward to the future possibilities this relationship will unlock."

Further information about Riedel and the company's products is available at www.riedel.net. 

WUPPERTAL, Germany—Riedel Communications has announced a new partnership with Croatia-based system integrator Kapetanović Systems to deliver solutions to the broadcast and AV/multimedia industry.

"Riedel Communications has been a strong business partner for us," said Darko Kapetanović, CEO of Kapetanović Systems. "The friendly atmosphere, environment, and business relationship we've experienced since entering the Riedel family have been exceptional. By joining forces with Riedel, we gain not only a strong business partner but also great friends with whom it is a pleasure to work."

As part of the partnership, Riedel and Kapetanović Systems already have worked together on a series of notable deployments for customers in Central and Southeastern Europe. 

For Croatel, a production company based in Zagreb, the companies collaborated to equip seven OB trucks, including one UHD unit, with Riedel intercom systems. 

For MVP Production, a production company based in Ljubljana, Slovenia, the companies equipped a seven-camera HD OB van with a Riedel intercom system based on the Artist-1024 node, 10 SmartPanels, and a Bolero wireless intercom system with five beltpacks. 

For RTL Croatia and POP TV Slovenia, Riedel and Kapetanović Systems provided the network backbone — based on a MediorNet TDM (MicroN and SmartPanels) environment — for a playout center extension that will support operations for both facilities.

"We're pleased to be partnering more closely with Kapetanović Systems to bring the latest Riedel solutions to leading broadcasters and the AV and multimedia industry," said Christian Eberlein, senior regional sales manager Eastern Europe, Riedel. "We share a commitment to excellence, backed by expertise across the modern AV and multimedia ecosystem, that is sure to lead to even greater success in supplying state-of-the-art solutions to customers in Croatia and the surrounding region."

Further information about Riedel and the company's products is available at www.riedel.net. 

Since broadcasters moved to the cloud and IP, intercoms have followed suit, and with these transitions, communications technology has become more reliable, flexible and user friendly. Advances in wireless technologies from Wi-Fi to 5G have helped improve coverage range, bringing wireless comms capabilities into areas where they were previously unavailable. Digital technology has also brought enhanced security and audio quality as well a large increase in channel capacity.

Communication is critical when it comes to live production and reliability tops the list of requirements. Getting your message from here to there in the shortest amount of time with clarity and security are vital and in our latest Guide to Intercoms, we look at how vendors are continuously coming up with more innovative ways to accomplish this.

Download your free ebook here. 

ALAMEDA, Calif.—Clear-Com has announced major new features for Arcadia Central Station with the addition of I.V. Direct, an IP interfacing feature that connects Arcadia and the LQ Series of IP Interfaces, Eclipse HX Digital Matrix System (via E-IPA card), and other Arcadia systems over LAN, WAN, or Internet. 

The update will also provide a substantial increase in capacity for FreeSpeak beltpacks, transceivers, and HelixNet endpoints, making Arcadia the most powerful 1RU intercom device on the market with support for 285 input/output connections on a single system, the company reported. 

These new features will be available for Arcadia starting in Q4 2023.

“More than ever our users require distributed workflows and this integration with LQ and Eclipse opens a world of possibilities, allowing Arcadia users to scale their existing systems appropriately and collaborate on large, multifaceted productions – even from opposites sides of the world,” explained Simon Browne, vice president of product management. “This update showcases the potential of this platform and positions Arcadia as the most powerful and flexible intercom system available in such a compact form factor.”

The I.V. Direct connections will allow intercom audio, logic controls, and call signals to be passed between separately managed Clear-Com systems and assigned to channels, groups, and keys in the individual systems. Notably, this can be done with easy setup for various levels of network quality of service and internet-friendly security features, Clear-Com said. 

Interfacing with LQ will allow Arcadia users to expand their analog connections using 2-wire, 4-wire and GPIO ports and support Clear-Com’s Agent-IC and Station-IC virtual clients, two-way radios, and SIP telephony, without the need for multiple audio and control cables allowing for full integration of all team members who need to communicate.

In addition to local Dante-based connection capabilities, I.V. Direct connections will allow Arcadia’s network interfacing to extend globally, making it ideal for large, multi-site live events, remote broadcasting, or even multi-country productions where professionals are concurrently operating multiple systems and requiring audio communication over large distances. Arcadia will support up to 16 I.V. Direct connections.

The capabilities of the Arcadia platform have been steadily expanding since its launch, and this latest update delivers a notable increase in capacity, with support for up to 32 IP transceivers, 64 wireless FreeSpeak beltpacks, and 128 HelixNet endpoints. By offering users the ability to connect a staggering 192 digital beltpacks in a 1RU package, Arcadia is breaking the boundaries of what users can expect from modern-day intercom systems, the company reported. 

SKOKIE, Ill.—Studio Technologies will debut its Model 5312 Intercom Station during IBC 2023, Sept. 15-18, at the RAI Amsterdam.

The company, which will exhibit with Nixer Pro Audio, has designed the Model 5312 Intercom Station with support for 12 independent talk and listen channels. It supports Dante audio-over-Ethernet network technology, the company said.

The rack mount unit, serves as an audio control center for production and support personnel in various applications, including live TV sports and news, live event production, theater, industrial, aerospace and corporate AV, it said.

Simple to use locally or as part of a REMI workflow, Model 5312 can create monitor mixes from its 12 input channels, making it well-suited for listen-only applications, Studio Technologies said.

A 5-pin female XLR connector located on the unit’s front panel allows traditional pro headsets with dynamic or electret (DC powered) microphones to be used. A Studio Technologies GME-3-12 gooseneck microphone can be directly connected using the ¼-inch jack assembly that is also located on the front panel. A low-noise microphone preamplifier and associated voltage-controlled-amplifier (VCA) dynamics controller (compressor) circuit ensures excellent headset and gooseneck microphone audio quality while minimizing the chance of signal overload, it said.

The Model 5312 includes 12 Dante transmitter (output) channels for “talk” and 12 receiver (input) channels for “listen.” In addition, the unit provides a "hot mic" transmitter (output) channel and four auxiliary receiver (input) channels. One of these inputs can be used as the talk audio source, the company said.

Studio Technologies included these resources in the design to enable two Model 5312 units to be used together to support more than 12 talk channels. A graphics display and five pushbutton switches on the unit's front panel allow users to select the active talk audio source, including the headset mic, the gooseneck mic and one of the auxiliary Dante receiver (input) channels, it said.

“We look forward to officially introducing the Model 5312 at IBC 2023,” said Gordon Kapes, president of Studio Technologies. “One of the great features of the Model 5312 is that over a standard Ethernet network it can help create a wide range of party-line (PL) intercom applications. It can be used with the many Studio Technologies’ PL and related devices and is directly compatible with the Model 5421 and Model 5422A Dante Intercom Audio Engine products. Model 5312 units can also be used ‘point-to-point’ or interfaced with Dante-compatible matrix intercom systems.”

More information is available on the company’s website.

See Studio Technologies at IBC 2023 Stand 8.F93.

ALAMEDA, Calif.—Clear-Com has announced that it will showcase the latest advances in IP-based intercom for a wide variety of applications during the IBC2023 Show in Amsterdam this September 15-18 at its stand 10.D29. 

Those advances include demos of Clear-Com’s flagship Eclipse HX Digital Matrix Intercom System, Dynam-EC real-time production software, industry-leading role-based workflows, and the new 2X10 Touch desktop touchscreen panel.

In addition the company will be showing its IP-based Arcadia Central Station, including the HXII-DPL Powerline device, an IP interface that delivers power and digital audio from Arcadia to HelixNet Digital Network systems. Additional new features will be unveiled at the show.

“We continue to see an accelerated adoption of hybrid and remote workflows as well as advancements in IP infrastructure,” said Chris Willis, senior vice president of worldwide sales at Clear-Com. “We look forward to connecting with the broadcast industry in the region, to share our solutions and learn more from those who are implementing these new ways of working and communicating.”

As broadcasters look for solutions to improve efficiency and flexibility for remote production, on-rem, and virtual production workflows, Clear-Com stressed that it will demonstrate a broad range of solutions to meet these needs. 

These products include Dynam-EC, a powerful and intuitive software tool that allows operators to quickly switch all audio input and outputs, audio mapping, IFBs and partylines at the touch of a button, the company said. 

In addition, the company will show new features for EHX 13.1, including the implementation of role-based workflows and support for NMOS 4 and 5 that can facilitate many of the needs of broadcast applications for large-scale events such as the World Cup or other global sporting events, the company said. 

A popular choice for flypacks and OB vans, Arcadia Central Station brings together HelixNet, FreeSpeak, Clear-Com Encore, other 2W/4W endpoints, and third-party Dante devices in a single, integrated system, the company said. 

Arcadia offers licensed-based scalability that allows it to meet numerous production needs, with support for over 100 beltpacks and up to 128 IP ports, with additional upgrades available in the future. The new HXII-DPL Powerline Device connects to any existing Arcadia system via its own network port to provide Powerline connectivity via 3-pin XLR anywhere on the network, opening a world of digital audio connectivity to HelixNet users, the company said. 

Visitors can use promo code IBC1148 and register for a free exhibit pass to the show here. 

Communications systems have always been a necessity in broadcasting but, often, they were something that was almost taken for granted. But this year’s NAB Show gave a major platform to new intercom technologies and products.

Many of the big technological trends and fashions in broadcasting do not always cover all the technical aspects of acquisition and production. The spotlight at most NAB Shows over the last decade has been firmly on 4K, HDR and location to post-production workflows. 

With the possible exception of the last of those, that focus has excluded intercom but this always important, sometimes overlooked area is now fully on trend thanks to the high profile of the cloud, virtualization and remote operations at the major broadcast technology exhibitions of the last few years.

That was certainly the case at this year’s Vegas gathering, where Remote Integration (REMI) based on IP—and increasingly involving the cloud and virtualized systems—was addressed by the main intercom manufacturers.

Bridging Old with the New
“People continue to look for new ways to communicate,” said Kris Koch, business development director for Broadcast Network and Media Production at Clear-Com. “In particular, REMI workflows were a common topic at NAB. Our customers require us to be flexible in supporting their workflow, whatever that may be. Often we need to bridge older technologies with new IP based workflows, so while AoIP [audio over IP] has become something of a standard in new designs, most customers need to transition into IP workflows.”

Clear-Com’s Arcadia Central Station received particular attention this year—the IP-based communications platform is scalable and can integrate components from the company’s HelixNet, FreeSpeak and Encore ranges, as well as third party Dante AoIP devices, to provide communications for fly-away systems and OB trucks. Also on show were new features for the Eclipse HX digital matrix, including Dynam-EC real time production software and V-Series Iris IP-based user panels.

Telos Alliance made the brave—or foolhardy—decision to give live demonstrations of its Infinity Virtual Intercom Platform (VIP), linked together with other AoIP products from the company’s portfolio, plus telephony devices, on what Martin Dyster, vice president of business development, described as “one big LAN”.

He acknowledges that it was a “bit of a leap of faith” to stage such a demo at a trade show but that the company wanted to illustrate how a hardware system could be virtualised in software and deployed on a computer or mobile phone with built-in audio, including a USB microphone and loudspeaker.

Telos VIP is now featured as part of other companies’ cloud infrastructures, including Grass Valley AMPP (Agile Media Processing Platform), Vizrt’s Viz Now and the Panasonic KAIROS IT/IP system.

“It has found favor from some big hitters that have built end-to-end virtual platforms using a SaaS [software as a service] model,” explains Dyster. “VIP doesn’t need a lot of bandwith, it can work as a four-wire intercom for both on-prem and cloud with about 32 Kbps in each direction.” He adds that the audio quality produced has now led to customers wanting to use the system for both contribution links and voice-overs.

Matrix Advances
Intracom Systems’ VCOM virtual matrix is another software-based communications platform aimed at both on-premises and in-cloud implementation. During the NAB Show, the company highlighted v7 of the system, which included new features for selecting talk and listen keys, which can now also be activated using Elgato’s Stream Deck control interface, and managing user access using Single Sign On (SSO). 

Intracom chief executive Stephen Brand observes that in the current “crowded intercom field,” broadcast customers are looking for features, functions and overall technologies that will “save them money, simplify workflows and keep them ahead of the curve in a highly competitive environment where pristine communications are critical.”

AEQ has taken a matrix-less approach with its Xpeak system. This cloud-based intercom is particularly aimed at live and remote production applications, with Sales Director Gustavo Robles adding that REMI is now a “major trend in the market.” New from AEQ this year was the TP9116 rack-mounted intercom panel, featuring 16 four-way lever keys, with two functions on each lever, and IP connectivity over either Dante or AES67. Robles said a desktop version could be available by IBC.

Riedel Communications launched its Audio Monitoring App (AMA) for the 1200 SmartPanels range at the show. Product Manager Kristina Uhlitz comments that this is capable of running “several apps simultaneously” and attracted interest from many of the visitors to the company’s booth. 

Also introduced were the Dante UIC card for the Artist system and new firmware for Bolero and its integrated charging station. “It provides visual data of registration and charging status and lets you upgrade all devices in the charger at once,” she added.

RTS introduced the DSPK-4 digital speaker station, part of the RTS Digital Partyline intercom range. Offering hybrid functionality in desktop, flush-mount and wall-mounted versions, it can operate in party line mode with the OMS (OMNEO Main Station) or as a portable key panel in conjunction with a RTS matrix, either ODIN or ADAM.

Competitor Compatibility
Many intercom manufacturers now offer compatibility with competitors’ systems. Studio Technologies’ new Model 545DC is compatible with Clear-Com party line products, while the Model 545DR, launched alongside it, offers a single two-channel interface for the RTS TW two-channel analog intercom circuit series.

Both can connect to Dante-equipped matrix intercoms, digital audio processors and mixing consoles and can work with Studio Technologies’ Dante-enabled belt packs, intercom stations and audio engines. Also new was the Model 342 intercom station, which can be used in multiple modes with a Dante audio matrix or as a point-to-point system involving two units.

Pliant Technologies continued to fly the flag for wireless-based intercom and debuted a new IP-rated radio transceiver for its CrewCom range. Available in both 900MHz and 2.4GHz versions, these are aimed at live broadcast and events where outdoor placement of transceivers is necessary. 

Also on the booth was the new CCU-08 CrewCom control unit, which allows operators to use up to eight four-wire ports and provides the same features as the existing CCU-22 and CCU-44. Gary Rosen, vice president of global sales said there was still interest in wireless communications and while the cloud and AoIP have found favor for remote production, when it came to on-site installations “a dedicated and reliable intercom system remains key for most users.”

Whatever the connectivity medium, intercoms certainly showed significant advances at the 2023 NAB Show. 

CLEVELAND—Telos Alliance is making its Telos Infinity VIP Virtual Intercom Platform available for Panasonic Connect’s KAIROS Global Live Control Room. 

The Global Live Control Room combines the on-premise capabilities of the KAIROS IT/IP platform with LiveX’s Virtual Video Control Room, which allows operations such as switching, ISO recording, playback, graphics and intercom via Infinity VIP to be cloud-based. 

“As the industry’s only fully featured cloud-deployable intercom, Telos Infinity VIP is ideally and uniquely suited to serve as an integral part of a larger system,” said Martin Dyster, Telos Alliance vice president of business development. “All of VIPs benefits, including the ability to quickly and flexibly launch an Infinity panel on any computer, tablet or smartphone, are now available to anyone using the Global Live Control Room platform.”

More information is available on the Telos Alliance and Panasonic websites.

SKOKIE, Ill.—Studio Technologies has unveiled the Model 545DC and Model 545DR intercom interfaces, which allow users to use analog party-line (PL) intercom circuits with contemporary Dante audio-over-Ethernet (AoE) applications.

The new intercoms will be shown at the 2023 NAB Show between April 15 to 19. 

“Analog party-line (PL) intercom remains a staple of broadcast, theater and industrial workflows, creating a need for seamless integration into modern Dante applications,” said Gordon Kapes, president of Studio Technologies. “Our enhanced, intercom interfaces ensure that analog PL applications can become part of contemporary Dante-based applications. The supported audio quality is excellent, ensuring that all users are provided with effective intercommunications.”

The Model 545DC supports two single-channel PL intercom circuits and is directly compatible with single-channel analog party-line (PL) products from Clear-Com. The Model 545DR offers one 2-channel interface and works directly with the RTS TW-series of 2-channel analog intercom circuits. Both can interconnect with Dante-supported devices. The interfaces are also compatible with Studio Technologies’ line of Dante-enabled user beltpack, intercom station and intercom audio engine products.

The Model 545DC is designed for use with single-channel analog party-line (PL) intercom circuits. The Model 545DR is intended for use in applications, typically broadcast, that provide two-channels of analog PL on a single 3-conductor cable. High-frequency call signals are combined with voice audio and are supported by the Model 545DR. Each interface is capable of providing DC power, allowing direct connection of a limited number of analog PL user devices, the company said.

Both the Model 545DC and Model 545DR can be powered by a Power-over-Ethernet (PoE) connection or an external source of 12 volts DC. An etherCON RJ45 jack is used to interface the units with a 100 MB/sec Ethernet signal, it said.

Standard 3-conductor XLR connectors allow the analog party-line (PL) intercom circuits to be directly interconnected. For assistance during installation and troubleshooting, both the Model 545DC and Model 545DR contain two sets of 5-segment LED level meters. Each set of two meters displays the level of signals being sent to and received from their associated party-line interface channel. Each unit has two analog hybrid functions that separate the PL intercom circuits’ send and receive audio channels. The software-controlled hybrid circuits provide high return loss and excellent audio quality, it said.

The Model 545DC and Model 545DR operating parameters are configured using the STcontroller software application. Available free of charge from Studio Technologies, STcontroller allows production personnel to quickly and easily configure the unit’s capabilities to meet an application’s exact needs. STcontroller is offered in versions that are compatible with the WinOS and macOS operating systems, the company said.

More information is available on the company’s website.

SKOKIE, Ill.—Studio Technologies, a manufacturer of audio, video, and fiber-optic solutions, has introduced the Model 342 Intercom Station, a two-channel intercom user station that supports Dante Audio-over-Ethernet (AoE) workflows. 

The compact, desktop device integrates seamlessly with other Studio Technologies Dante-based intercom system products to create flexible and great-sounding intercom resources, the company reported. 

The Model 342 is designed to be used in a variety of broadcast and live events, including education, theater, sports, entertainment, house-of-worship, corporate, and aerospace applications.

“The Model 342 provides a desktop solution for intercom applications that can benefit from two channels of talk and listen,” says Gordon Kapes, president of Studio Technologies. “Directly compatible with other Studio Technologies Dante intercom products, the units seamlessly work together and benefit from advanced performance and flexibility. The Model 342’s range of capabilities and ease of deployment, along with excellent audio quality, offers users a unique experience.”

Data and power for the Model 342 requires only a standard Power-over-Ethernet (PoE) network connection. Hardware features include a dual-channel (stereo) headphone output, two headset connectors, integrated sidetone support, call signal receive display, and remote mic kill (“talk off”). With both 5-pin XLR and 3.5 mm TRRS headset connectors, the Model 342 is compatible with professional broadcast headsets, gaming headsets, and mobile phone earbuds. The microphone input circuitry supports both dynamic or electret microphones. The unit’s two LED-illuminated talk pushbutton switches can be independently configured. Two "push-in/push-out" rotary controls are used to set and maintain the desired headphone output level, the company explained. 

Using a standard Ethernet LAN, users can easily connect multiple Model 342 units to establish a party-line intercom application with an external Dante-enabled audio matrix, such as the Studio Technologies Model 5421 or Model 5422A Dante Intercom Audio Engines. Alternatively, two Model 342 units can be used “point-to-point,” or multiple units can be interconnected with matrix intercom systems that offer Dante compatibility.

The Model 342 supports both Dante and AES67 operation and is compatible with the Dante Domain Manager (DDM) software application, the company said. Its Dante transmitter (output) and receiver (input) channels can be routed with other Dante-compatible devices using the Dante Controller software application. A call receive function allows Model 342 users to be alerted with a visual indication when a high-frequency audio call signal is active on a Dante receiver (input) channel. 

This can be useful in providing real-time cues to production and support personnel, the company explained. Using the Dante Identify command, the Model 342 can be configured to turn off ("kill") active talk functions. This allows remote inactivation of unwanted microphone signals being presented to either or both intercom channels.

The Model 342 offers pro audio performance that is not found in typical party-line intercom devices, the company reported. A low-noise, wide dynamic-range microphone preamplifier and associated voltage-controlled-amplifier (VCA) dynamics controller (compressor) ensures that microphone audio quality is preserved while minimizing the chance of signal overload. The dual-channel (stereo) headphone output provides substantial drive capability along with minimal noise and distortion. All audio routing, level control, and muting is performed within the digital domain.

The Model 342’s extensive range of operating parameters are configured using the STcontroller software application. Available free of charge from Studio Technologies, STcontroller allows production personnel to quickly and easily configure the unit’s capabilities to meet an application’s exact needs. STcontroller is offered in versions that are compatible with the WinOS® and macOS operating systems, the company said.  

CLEVELAND—Telos Alliance is partnering with Vizrt to remove barriers from live production in the cloud, the company said today.

Vizrt is releasing Telos Infinity Virtual Intercom Platform (VIP) on Viz Now, a software-as-a-service portal hosted by Vizrt that enables live cloud-based production.

“We are thrilled that Vizrt chose Telos Infinity VIP as the native cloud intercom solution for their Viz Now platform,” said Marty Sacks, executive vice president of sales, marketing and strategy at Telos. “Cloud production—now more than ever—is a reality for the industry.”

Vizrt will host an industry look at Viz Now on Oct. 20 at 11 a.m. EDT. The live demo and Q&A session is available online.

More information about Telos Infinity Virtual Intercom Platform is available online.