PALISADES, N.Y.—The Video Call Center will continue to provide its remote production technology to Discovery Inc., as the two sides have announced a two-year extension to their master agreement. As per the deal, VCC will serve as Discovery’s global, remote video production partner.

Starting in 2017, Discovery began using VCC’s Caller Cloud Service for its “90 Day Fiance Tell All” series to help with remote connections and capture high-quality programming. Since this initial use, Discovery’s use of VCC has expanded to other programs, including those for TLC, HGTV, Food Network and the new discovery+ streaming service.

VCC provides Discovery, as well as its production teams at Sharp Entertainment, Eastern, Lando Entertainment, Big Fish Entertainment, Wilma TV/Discovery Studios, with a suite of services and proprietary systems that help enable remote work with a global cast and have participation from audience members. 

In addition to the Caller Cloud Service, VCC provides Discovery with its HAT customizable, on-demand, automated control room service; and CC-SOLO, an on-demand host platform to establish and record IP video calls.

For more information, visit www.thevcc.tv.  

PALISADES, N.Y.—The Video Call Center has answered the call for the new Tegna program “Daily Blast Live,” a daytime news and entertainment show. Using the VCC Caller Cloud video service, “DBL” has a caller acquisition and production system that enables live, interactive broadcast remote with interviewees and audience callers.

Tegan uses the Caller Cloud service to manage the process of screening and preparing callers for air in real time, including the use of the Caller Queue, which VCC describes as its green room in the cloud. The service also integrates video callers into the “DBL” production control room. Caller Cloud optimizes the visual quality and reliability of video calls originating from smartphones and other devices using native video over IP applications and public internet connections.

Callers can use their smartphones and video calling apps like Apple FaceTime, Google WebRTC and Microsoft Skype with the VCC technology.

“DBL” appears in 36 Tegna markets and live on Facebook and YouTube.