Originally featured on BroadcastEngineering.com
RF Central launches 24/7 support program
Carlisle, PA-based RF Central, a provider of digital microwave technology, has launched a new customer service program called ExtremeCare.
Through the new ExtremeCare program, customers have access to a team of technical specialists, 24/7. The program consists of a 24/7 on-call technical support number (866-732-011) and online help (
). In addition, an ExtremeCare page is posted on the company’s Web site,
, where customers can find product manuals and instructions on how to convert RF Central equipment to the new 2GHz channel plan and downloadable forms for FCC licensing.