08.19.2010 10:58 AM
FCC report of informal consumer inquiries, complaints reveals mixed bag for broadcasters

The number informal consumer inquiries and complaints processed by the FCC regarding radio and TV broadcasting in the fourth quarter of last year was a mixed bag, according to a commission report released this week.

According to the figures, the number of broadcast-related inquiries for the quarter fell by about 14 percent to 5449 when compared to Q3 2009, while the number of complaints rose to 9740, an increase of 45 percent from the preceding quarter. The commission statistics revealed that more than 53 percent of the broadcast-related inquiries dealt with programming issues.

Inquiries related to cable and satellite TV climbed 8 percent in the fourth quarter of last year compared to the Q3 2009 total of 3981. Nearly half of the inquiries dealt with issues related to billing and rates.

The FCC compiles the statistics for four categories of service: radio and TV broadcasting; cable and satellite TV; wireless phone service; and wireline phone service.



Comments
Post New Comment
If you are already a member, or would like to receive email alerts as new comments are
made, please login or register.

Enter the code shown above:

(Note: If you cannot read the numbers in the above
image, reload the page to generate a new one.)

No Comments Found




Thursday 10:05 AM
NAB Requests Expedited Review of Spectrum Auction Lawsuit
“Broadcasters assigned to new channels following the auction could be forced to accept reductions in their coverage area and population served, with no practical remedy.” ~NAB

Wall Street Communications /   Friday 06:11 PM
Primestream Products on Display at CAPER 2014:
Wall Street Communications /   Friday 04:13 PM
Wohler Products at CCW 2014

 
Featured Articles
Exhibitions & Events
Discover TV Technology