03.13.2006 03:32 PM
Crispin offers new product support plan

Crispin has unveiled a new, no annual fee support plan for its customers, called “Crispin 4 Life.”

Under Crispin 4 Life, all current and future Crispin customers are eligible for up to seven years of free technical support for their solution at its initial location of installation. The company said it chose that time period based on the observed times of replacement cycles among its customer base.

Alan DeVaney, president and founder of Crispin, said the new plan relieves the pressure and cost of an ongoing fee requirement, often charged by others in the industry.

The new policy will not cover any elective changes a customer makes to their system (e.g., new traffic system) nor does it extend to hardware. Hardware, however, is still covered under Crispin’s standard three-year warranty.

In addition, the new plan does not include any upgrades that qualify as new products or which add significant new functionality to existing products. Crispin will provide maintenance releases as necessary, during the seven-year period. Industry standard drivers as defined by Crispin are included as are fixes to these drivers.

For more information, visit www.crispincorp.com.

Back to the top

Post New Comment
If you are already a member, or would like to receive email alerts as new comments are
made, please login or register.

Enter the code shown above:

(Note: If you cannot read the numbers in the above
image, reload the page to generate a new one.)

No Comments Found

Thursday 10:05 AM
NAB Requests Expedited Review of Spectrum Auction Lawsuit
“Broadcasters assigned to new channels following the auction could be forced to accept reductions in their coverage area and population served, with no practical remedy.” ~NAB

202 Communications /   Friday 12:41 PM
Albis Technologies Appoints New Head of Access Solutions
ignite strategic communications /   Thursday 03:48 PM
2015 HPA Tech Retreat(r) Unveils Expanded Session Schedule

Featured Articles
Discover TV Technology