Sound Devices Opens New European Service Center
New Berlin facility means shorter repair times for EU customers
August 15, 2014
REEDSBURG, WIS.—Sound Devices announced
the opening of its new European Service Center in Berlin-Aldershof, Germany’s
leading science and technology park. The new facility has been established to
service the company’s growing international customer base directly.
With the opening of the new repair
facility in Berlin, European customers can expect shorter turnaround times and
lower shipping costs. In addition, local users will also have closer contact
with Sound Devices technicians. The facility is stocked with a full inventory
of parts and features brand-new, state-of-the-art repair equipment and Sound
Devices factory-customized test stands to ensure the highest quality service
and repair possible.
The European Service Center is capable of
providing all levels of repair for the full Sound Devices and Video Devices
product ranges. In addition, the Center is in direct contact with all European
distributors, further ensuring timely delivery of service. Customers should
contact their local distributor directly if they need any repairs undertaken.
The Service Center is headed by Ginetta
Fassio, an accomplished Tonmeister (sound master) and Sound Devices product
user for more than a decade. The expert technician team comprises highly
qualified German electrical engineers, all of whom have received special
training at the Sound Devices corporate headquarters in Reedsburg, Wisconsin.