Originally featured on BroadcastEngineering.com
Crispin adds remote diagnostics to Crispin 4 Life
Crispin has added remote diagnostics to Crispin 4 Life, Crispin’s no fee 24/7 support plan. Remote diagnostics gives rapid analysis of customer reported anomalies, efficient configuration changes and swift collection of device and application logs for troubleshooting purposes. Remote connectivity can reduce diagnostic time by as much as 75 percent.
Remote connectivity also features numerous non-diagnostic benefits, including efficient software updates and upgrades; pre-commissioning, which frees up on-site hours for higher value tasks; and remote training, which can be conducted using the facility’s equipment.
Crispin 4 Life provides broadcast facilities with no fee, 24/7 support for seven years.
For more information, visit www.crispincorp.com.