Net Soup: Frank Beacham
Cyber Ethics Oh, Please!
After being summoned to a Manhattan television
studio to serve up some instant punditry on the arrest of the
notorious Canadian hacker, Mafiaboy, I caught a live TV feed on
the breaking story. On-screen was a pumped-up Janet Reno, wagging
her finger as she conducted a scolding press conference.
Attorney General Reno was on a tear, urging that
Mafiaboy the unidentified 15-year-old accused of hacking
CNN's computer network be severely punished by the Canadian
courts. The fact that this suddenly infamous young cyber villain
had yet to be convicted of any crime was not mentioned.
"I think that it's important ... to let young people
know that they are not going to be able to get away with something
like this scot-free," Reno said. "There has got to be a remedy,
there has got to be a penalty."
The clincher came, however, when Reno brought up
the subject of morality in cyber space. "We have got to renew
our efforts to teach young people children cyber-ethics,"
she said.
I nearly fell out of my chair. "Cyber ethics!"
Reno was proposing the first truly new Internet concept I'd heard
in months. Teach children about morality in cyberspace. Maybe,
I mused, any moral transformation of the Internet might start
with adults. The kids, it seems, pretty much get it right now.
PUBLIC TRUST
In an era when public trust in the ethics of commercial
Websites is almost nonexistent, it struck me as extraordinary
that the attorney general of the United States had turned her
guns on a brilliant teenager who had outsmarted the security experts
at one of the world's largest news operations. Evil maybe. But
perhaps just too bright for his own good.
Reno's comment nagged me. How do you teach cyber-ethics
to children when many of the largest and most successful global
corporations are challenging ethical boundaries every day? Aren't
we in a period when Web entrepreneurs are testing the legal limits
of what they can and cannot get away with? Their concern is making
money without generating lawsuits, not morality.
For example, there's been little discussion of
morality in the national debate over Internet privacy. But to
many people, privacy is a simple matter of right and wrong. If
I buy something from you, do I have an expectation that the details
of our transaction are kept private? Most of us have that expectation
because we think it's the right thing to do.
This belief, unfortunately, hasn't extended to
the Internet. Is it ethical for companies to surreptitiously take
our most personal information and freely sell it on the open market
to highest bidder? This is perhaps the hottest political question
facing e-commerce today.
RIGHT AND WRONG
Perhaps, when it comes to what's right and wrong
on the Internet, the kids are simply taking a cue from their elders.
Whether it's Mafiaboy tinkering with corporate Websites or millions
of college students downloading pirated music, the Internet represents
a new ethical frontier without the traditional boundaries of the
physical world.
In a recent interview, Don Tapscott, author of
the book "Growing Up Digital," said young people probably know
it's illegal to download commercial music without paying for it.
"But, he noted, "there's nothing inherent in the Net that transmits
good values to kids. They're doing something that in their world
is the norm."
Another man having trouble dealing with the state
of Internet ethics is Michael Eisner, chairman and CEO of the
Walt Disney Company. At the recent Variety/Schroeders Big Picture
Conference in New York City, Eisner went on a Reno-style offensive
about protecting his company's intellectual property against Internet
pirates.
"I am always amazed when I walk the streets of
New York and stroll past an open fruit stand," said Eisner. "Thousands
of people go by each day respecting the fact that if they want
an apple they need to pay for it, even though it would be incredibly
easy just to take it."
But, Eisner continued, when it comes to the Internet
and the intellectual property of media companies, people don't
bring the same level of honesty. "These pirates try to hide behind
some contrived New Age arguments of the Internet, but all they
are really doing is trying to make a case for age-old thievery,"
he said.
INTELLECTUAL PROPERTY
Eisner then began to cite Disney's heavy-handed
strategy "to make the Internet truly safe for intellectual property."
His tactics include increased lobbying for better corporate protection
in Congress, a global campaign to better-protect the media companies
in foreign countries, "education" to convince the public they
should pay for media on the Internet and use of more-powerful
encryption technology.
As Eisner continued, his attitude and demeanor
spoke louder than his words. Unlike the owner of the public fruit
stand, Disney's CEO clearly doesn't trust his customers. Acting
from fear, his company wants to dictate consumer conduct through
onerous laws and restrictive technology.
In sharp contrast, the fruit stand owner
who puts his faith in the goodwill of people is rewarded
with a level of honesty that entertainment executives can only
dream of.
What drives the Internet conduct of Mafiaboy and
millions like him won't be stopped by law enforcers armed with
a highly selective view of what's right and wrong.
Perhaps a more lasting solution for the Internet
community might be found in the words of Felix Adler, founder
of the New York Society for Ethical Culture: "Act so as to elicit
the best in others and thereby in thyself."
Frank Beacham is a New York City-based writer
and producer. Visit his Website
or e-mail.
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